Top 7 All-inclusives in San Juan Metro Region, Caribbean

June 7, 2023 Roger Rusk

Discover the best All-inclusives in San Juan Metro Region, Puerto Rico including DoubleTree by Hilton Hotel San Juan, Sheraton Puerto Rico Hotel & Casino, Royal Sonesta San Juan, Caribe Hilton, La Concha Renaissance San Juan Resort, The Condado Plaza Hilton, Ciqala Luxury Suites.
Things to do in San Juan Metro Region

1. DoubleTree by Hilton Hotel San Juan

105 Avenida De Diego Ocean Park Beach, San Juan 00911-3529 Puerto Rico 1 (855) 605-0318
Excellent
61%
Good
28%
Satisfactory
8%
Poor
2%
Terrible
1%
Overall Ratings

4.5 based on 3520 reviews

DoubleTree by Hilton Hotel San Juan

The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico's capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU).

Best staff ever

Reviewed By Jessica B

This place was amazing! The staff goes above and beyond and is extremely accommodating and friendly. We loved Betsy at the front desk because she always had a smile and knew the best places to go. I would highly recommend this place. It’s in the middle of the city and close to most touristy things

2. Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907-4905 Puerto Rico
Excellent
56%
Good
28%
Satisfactory
10%
Poor
3%
Terrible
3%
Overall Ratings

4.5 based on 3462 reviews

Sheraton Puerto Rico Hotel & Casino

Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay.

Luis Flores (Bellman)

Reviewed By Road47918946176

My stay at the Sheraton was amazing!! When we arrived, it was disappointed because I didn’t received any help except for Luis bellman that came sprinting from the lobby to the taxi to help me. There where 2 other bellman stand watching without doing anything there names were Ian and Emanuel which they were struggling even to find me a taxi. At the start I didn’t want it any help because no one offered it, but Luis told me that I was on vacation and on his watch, I was going to enjoy Puerto Rico. He convinced me to accept his service and it was awesome!!! He sent me down to Fajardo and Cabo rojo and everything he did and told me it was above and beyond. I’m definitely coming back if he’s here. And the front desk team did a really good job and the choices team. But Luis THANK YOU!!! And I hope you accomplish everything in the music industry!!!

3. Royal Sonesta San Juan

5961 Isla Verde Avenue, Isla Verde, Carolina 00979 Puerto Rico 1 (800) 766-3782
Excellent
56%
Good
27%
Satisfactory
9%
Poor
4%
Terrible
4%
Overall Ratings

4.5 based on 3519 reviews

Royal Sonesta San Juan

The recently renovated oceanfront Royal Sonesta San Juan is located on Isla Verde beach and is a great setting for both business and pleasure. With the best sparkling beach of the area, warm tropical weather, seven restaurants and bars, a full-service spa and fitness center, natural beauty, fun, and adventure, plus sizzling nightlife and great shopping nearby, your stay will surely be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Do more than just visit an exotic place - immerse yourself in it. Stay at Royal Sonesta San Juan and allow us to pamper you with our warm hospitality.

Truly First Rate Hospitality

Reviewed By Cairnstones

After staying in hundreds of hotels in the past few years traveling with my job, I can say that this was one of my best experiences if not the best. I facilitate retreats and training for Army Recruiters in addition to other travels, and we were extremely well taken care of by the front desk, the group coordinator, and the hospitality team, especially Mr. Isaac Varon, and his team Harvey and Felix, as well as Jaders and Pedro poolside. Royal Sonesta has upgraded this hotel from good to great, and it is apparent that they are aiming at excellence in all they do. Each staff member we interacted with had a guest-focus and sincere empathy if anything needed to be resolved. Remarkable people in a great hotel in a lovely beachfront setting. I have every intention of returning with my family on a personal retreat someday soon.

4. Caribe Hilton

1 San Geronimo Street, San Juan 00901 Puerto Rico 1 (855) 605-0316
Excellent
35%
Good
33%
Satisfactory
17%
Poor
9%
Terrible
6%
Overall Ratings

4 based on 8091 reviews

Caribe Hilton

Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts; local/toll free calls. This recently restored iconic beachfront resort in San Juan is set on an exclusive peninsula with 17 acres of beach-front tropical gardens, secluded beach, 3 oceanfront pools, full service spa, sun-filled fitness center and several restaurants, including Morton's The Steakhouse and Caribar, home of the Pina Colada. Ideally located at the gateway to historic Old San Juan and just a 15-minute drive from Luis Muñoz Marín Airport, the open-air expansive lobby welcomes you upon arrival with the option for a contactless check-in experience thanks to Hilton's innovative digital check-in and digital key technologies.

Bartender of Mixology

Reviewed By Frankie097

Hiram Avila was our Bartender for our stay at the swim up bar. He was professional and the best in quality and speed. Thank you so much for an enjoyable stay and experience!! I would highly recommend seeing him if you travel to the Hilton Caribe!!

5. La Concha Renaissance San Juan Resort

1077 Ashford Avenue, San Juan 00907-1128 Puerto Rico
Excellent
58%
Good
26%
Satisfactory
9%
Poor
4%
Terrible
4%
Overall Ratings

4.5 based on 8726 reviews

La Concha Renaissance San Juan Resort

Great location and Seaweed-free beach

Reviewed By 677trungt

We were there during the 2nd week of May 2022. We rented 2 rooms for the week in the Ocean Tower (newest construction). 1. Beach water is a little rough but it was manageable for us because we did not go further than waist deep in the ocean. The best thing is the soft sand (no gravel) and absolutely no seaweed. I know a lot of Carribean islands are inundated with seaweed during early spring to late summer so this is a big plus. 2. Ocean Front Rooms: We stayed on the 8th floor of the New Tower and I recommend you requested for rooms 851, 852,853, 854, 855 and 856. Those are the ocean front room (with living room and kitchenette). On the other floors (Floor 2-10th) , any room ending with 51, 52,53,54, 55, and 56 would also be ocean fronts. 3. Lobby Vibe: This is a hotel with a lot of nightlife for young people so it may be too noisy for senior travelers. There is blaring music until midnight in the bar/lobby and there is an adjoining gambling casino. 4. Customer Service: A few reviewers complained about the service but we find that the service was always pleasant and everybody was smiling and helpful. Of course, it is a busy hotel so service may lag during rush hour time. 5. Internet was fairly fast and there is also a laundry room with 2 washers/2 driers. If you do your wash around 11pm, you should not have a problem finding an available machine. I think the hotel was build in the 70s so I expect some of the facilities to be old but overall stilll in very good shape Condado is a very safe area for travelers to walk at night. Uber is about 15 to go to Old San Juan and $15 to airport. Make sure you visit La Placita entertainment area (15 mn walk). Lots of bars and restaurants and that place is hopping at night.

6. The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907 Puerto Rico 1 (855) 605-0316
Excellent
28%
Good
32%
Satisfactory
20%
Poor
11%
Terrible
10%
Overall Ratings

3.5 based on 5517 reviews

The Condado Plaza Hilton

Daily Resort Charge will be added to the room rate and includes: Guest Internet access: beach chairs & umbrellas: 10% off food at Café Caribe: Puerto Rican specialty coffee: use of pool toys and floats: 4 bottled waters daily: local and toll-free calls. The Condado Plaza Hilton is a stylish hotel boasting a breathtaking oceanfront location in the highly desirable Condado area within walking distance to additional facilities - near Old San Juan. - Just 7 miles from SJU Airport - Walking distance to shops, restaurants and bars - Short walk to Paseo Caribe, an exciting dining, entertainment and shopping complex - 572 modern guest rooms and suites - Uninterrupted ocean, lagoon or city views - Free WiFi, in rooms and public areas - Guest rooms with work desk, ergonomic chair, mini-fridge, safe deposit box with interior electric capability - 24-hour fitness center with steam sauna and whirlpool - Multiple dining options, including Starbucks and Cafe Caribe - Watersports at the lagoon, kayak

It was ok

Reviewed By ashleymW8038VU

The staff is super nice. The hotel needs a lot of updating. The showers leak all over the floors and the soap holders if you have any are barely hanging on. Also all of the outlets are so worn out your plug barely stays in. You can here everything going on outside even from the 4th floor like dumb girls literally screaming at 3am near the pool. It's funny how it's ok for people to act like that all hours of the night but they close the pool slide at 6 on weekdays and the swim up bar closes around then as well. There's not many food options one café and their aqua bar which doesn't have the greatest menu. The only gold option for a family is getting 2 rooms the only room that has a couch is a king suite. I have 2 older kids so we got an adjoining queen room. There's a fridge but no microwave. The rooms are nice enough but the $35 daily resort fee seems steep because it's amenities aren't anything great. The beach is not private to hotel guests and they charge you for parking which is ridiculous! And late checkout is $100/hour. The only reason I choose this hotel was for the pool.

7. Ciqala Luxury Suites

752 Ave Fernandez Juncos, San Juan 00907 Puerto Rico
Excellent
58%
Good
22%
Satisfactory
9%
Poor
5%
Terrible
6%
Overall Ratings

4 based on 1770 reviews

Ciqala Luxury Suites

From the moment you call for reservation to your arrival, we make sure that your stay with us is more like visiting family members as we deliver personalized service at all the time and take close attention to details. Whether you are here on business or pleasure, our suites are carefully decorated with your well-being in mind providing all comforts of home at your dreamed destination. We assist you stay on track while traveling with our fitness room, business center with computer access and a printer. You can just relax and enjoy your favorite drink at our rooftop pool bar while overlooking the breathtaking view of the city and Bay. Start up your day at our SP Floor with our complimentary breakfast buffet as well as made to order full American Breakfast freshly prepared by our chef who is ready to greet you with a smile every morning as well as our team members who are delighted to take your order. From fresh pastries, fruits and juices to very well deserved hot breakfast.

Terrible Place

Reviewed By AndreaB10623

Warning...DO NOT BOOK THIS HOTEL....We checked in an it was the farthest thing from luxury. The TV remotes did not work, the cold water on the sink did not work and the floor was dirty. The first night we stayed here it was so loud with drunk people who were running up and down the halls and they also pulled the fire alarm two times. Needless to stay we felt like it was a waste of money the left a terrible taste in our months.

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