Top 10 hotels in Penang, Malaysia

August 13, 2022 Kaleigh Reichenbach

Discover the best hotels in Penang including PARKROYAL Penang Resort, Hard Rock Hotel Penang, Shangri-La Rasa Sayang, Penang, Hompton By The Beach Penang, Sunway Hotel Georgetown Penang, JEN Penang Georgetown by Shangri-La, Royale Chulan Penang, Shangri-La Golden Sands, Penang, Lexis Suites Penang, DoubleTree Resort By Hilton Hotel Penang.
Things to do in Penang

1. PARKROYAL Penang Resort

Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
Excellent
47%
Good
34%
Satisfactory
12%
Poor
4%
Terrible
2%
Overall Ratings

4 based on 3975 reviews

PARKROYAL Penang Resort

Surrounded by the lush greenery in Batu Ferringhi beach or "Foreigner's Rock," PARKROYAL Penang Resort is an idyllic retreat offering delightful hospitality as warm as tropical sun. The resort is situated right on the beach and within walking distance to the famed Batu Ferringhi Night Market, well-connected to island-wide attractions including ESCAPE theme park, Entopia (Butterfly Farm), Georgetown, the oldest colonial city in Malaysia and listed as a UNESCO World Cultural Heritage Site in 2008, iconic temples, The Habitat, Penang Hill and many more. It is also situated 45-minutes from Penang International Airport (PIA).

None

Reviewed By edwinlow96

This Hotel Is great .. Especially for the kids and the Art work for kids . My kids enjoy it very much they learn to do flower and etc... clean hotel Friendly Staff Will pay visit again on this hotel .

2. Hard Rock Hotel Penang

Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
Excellent
48%
Good
34%
Satisfactory
12%
Poor
3%
Terrible
2%
Overall Ratings

4 based on 7797 reviews

Hard Rock Hotel Penang

Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 50-inch LCD TVs, BOSE Sound Systems, complimentary Wi-Fi and wired connectivity and an interactive IPTV system with free HD Blockbuster movies on demand. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success.

Very upset with the toilet condition

Reviewed By suffianz2017

I’m very shocked amd upset as I’m always placed HRH Penang as my yearly family destination but to my surprise the toilet hygiene was very bad. I really hope the housekeeping team will learn from here and achieve very top most 5* standard

3. Shangri-La Rasa Sayang, Penang

Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
Excellent
68%
Good
20%
Satisfactory
7%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 4604 reviews

Shangri-La Rasa Sayang, Penang

Overlooking Batu Feringgi Beach, Shangri-La Rasa Sayang, Penang offers spacious rooms surrounded by 30 acres of tropical gardens. It features two outdoor swimming pools in the Garden Wing and one adult pool in the Rasa Wing. Free WiFi is available throughout the property. Hotel offers free shuttle services to the UNESCO heritage city of George Town. Rasa Sayang has a 9-hole golf course and an Eco Center. Guests can workout at the well-equipped gym or enjoy massages and treatments like aromatherapy at Chi, The Spa. The swimming pools and yoga pavilion are other good relaxation options.

Breakfast tables labelled occupied but no one on the table

Reviewed By ThanesG1

So,I did a 3 days 2 night stay at Shangri la Rasa Sayang..It was a family gathering.We walked in for breakfast on 5/6/22 at 7.45 in the morning looking for a long table and somewhere near the buffet area so the elder ones need not walk too far to grt to the buffet area.My eyes caught a table which was empty,and i was gonna sit there as it fitted my family well but it was labelled occupied with no one sitting on it.So i asked the usherer n she told me it is occupied,but i told her no one is sitting there..and she told me again in raised voice, it is occupied!About half an hr after we were seated at a middle table where it was quite humid n my daughter even got a mosquito bite, a family comes in and occupies the place with no questions asked.My question is why is there favouritsm/booking system, i dunno racism?? and labels such as occupied in a 5 star hotel for "certain" guests.It should be a first come first serve basis.We all woke up early so we could get good seats and instead we had to undergo this.It was a good holiday till this happened.Leaves you with a bitter taste in your mouth.Do not think I will revisit this place again!!I dont think i got my money's worth!!

4. Hompton By The Beach Penang

No 533 Jalan C.M. Hashim Tanjung Tokong, Penang Island 11200 Malaysia
Excellent
67%
Good
20%
Satisfactory
6%
Poor
1%
Terrible
6%
Overall Ratings

4.5 based on 294 reviews

Hompton By The Beach Penang

Hompton by the Beach Penang is a 4-star hotel along the strategic Tanjung Tokong seafront that embodies both business and pleasure, offering travellers a home away from home. At Hompton, we set ourselves apart by offering guests an unforgettable experience that reminisce the irreplaceable comfort of home, upped with attentive service and a panoramic vista of the calm turquoise sea.

Superb experience

Reviewed By SophiaJenang

We had a superb time staying at Hompton Penang. View was superb. Room was clean and spacious. Staff members were excellent. The manager Shafiz ensured that we got our breakfast when we had to check out very early in the morning to catch our flight out of Penang. He even ensured we had hot coffee to go with it! I'd definitely stay here during my next visit to Penang!

5. Sunway Hotel Georgetown Penang

33 New Lane (Off Macalister (Off Macalister Road), George Town, Penang Island 10400 Malaysia
Excellent
24%
Good
48%
Satisfactory
18%
Poor
6%
Terrible
3%
Overall Ratings

4 based on 1770 reviews

Sunway Hotel Georgetown Penang

Nestled amidst the vibrant city life and heritage charms of George Town, Penang, Sunway Hotel Georgetown Is the preferred 4-star hotel for business and leisure travelers to the Pearl of the Orient. It is easily accessible to major commercial and business hubs as well as the numerous tourist attractions and farmed hawkers centres. The iconic Penang Bridge, Ferry Terminal and the Penang Internation Airport are just a short drive from the hotel. Sunway Hotel Georgetown has the honour of being location in a UNESCO World Heritage site as well as within walking distance from the renowned KOMTAR Building. Sunway Hotel Georgetown has been recognised as a 2020 Travellers’ Choice award-winner for hotels. Return to the safety of your home away from home, as Sunway Hotel Georgetown is also a proud recipient of the Clean and Safe Malaysia certification.

Great stay

Reviewed By 933fatihahn

Had a wonderful time at this hotel. What I like: - Everything is very clean - Smells nice even in the elevator and hallway - Staff are very polite and helpful - Nearby cafes - They restock the amenities - Minibar is free ( they restocked this as well) - The body wash, shampoo and hand soap is by Tanamera instead of from an unknown brand.

6. JEN Penang Georgetown by Shangri-La

Magazine Road, George Town, Penang Island 10300 Malaysia
Excellent
32%
Good
43%
Satisfactory
18%
Poor
4%
Terrible
3%
Overall Ratings

4 based on 2621 reviews

JEN Penang Georgetown by Shangri-La

JEN Penang Georgetown by Shangri-La, centrally located in the heart of Penang’s vibrant and bustling George Town, is situated within walking distance to the UNESCO World Heritage Site, as well as prime commercial and business areas and shopping malls. Enjoy your stay in George Town. Have a leisurely stroll to over 20 exciting street arts and satisfy your cravings for must-eat famous street hawker food in Penang. Enjoy direct access to the main public transportation options such as the Central Area Transit (CAT shuttle buses), taxis or trishaws with only a few steps from my hotel. My newly redesigned rooms and suites feature distinct highlights of Penang blended with contemporary touches offering comfortable rooms to business and leisure travelers alike. Stay with me and enjoy fuss-free simple pleasures - fast WiFi, gym, and much more. In line with government's guidelines, we've made some adjustments on the time and usage of our services and facilities. Please contact us for further information.

Hotel Jen - Rachel - concierge staff

Reviewed By HKW L

Excellent service from the staff at the concierge of Hotel Jen. Rachel was particularly helpful. She was always so genuine and cheerful. She went out of her way to help us organise our daily trip as well as the needs in the room. We only realised that she was still in her traineeship period when we departed. She was so mature and efficient. A wonderful staff and ambassador for the hotel and Penang. Excellent service

7. Royale Chulan Penang

No 1 & 2 Pengkalan Weld, George Town, Penang Island 10300 Malaysia
Excellent
42%
Good
40%
Satisfactory
11%
Poor
3%
Terrible
4%
Overall Ratings

4 based on 1221 reviews

Royale Chulan Penang

Royal Chulan Penang in Penang brings sparkle to the core zone of the UNESCO Heritage site in George Town. Travellers to Penang can look forward to staying at this new heritage property. Located at Weld Quay area, the Royale Chulan Penang is a blend of classic period charm with the very best in contemporary comforts. Close to commercial district area and the historic port which helped Penang to flourish in the 18th Century, Royale Chulan Penang is a great place to explore a city full of history and culture. Part of the hotel housed beautifully restored and lavishly refurbished building where it is within easy reach to all major historic sites along the Heritage Trail of Penang. Guests can experience the glamour, contemporary luxury and an uncompromising service. Complemented by the existing colonial architecture, the hotel brings you back in time. The hotel The Hotel offers a full range of luxury services and amenities, from tastefully appointed restaurants and generous meeting facilities.

Very disappointing

Reviewed By 606rachealg

Hi Dennis ( Resident Manager ) We Check in at 7.15pm to Deluxe Suite for 2 nights. Asked for extra pillow which HK send over the pillow with yellow stain. Dennis, this is not acceptable at all. Make thing worst, Bathroom towel only have 1. So sad looking at Royal Chulan Penang. Should upkeep the hotel. I know after MCO, lots of hotel trying their level best to bring up their level to before. Denise, But for sure, I will not returned to this property. Used to be my favorite property

8. Shangri-La Golden Sands, Penang

Jalan Batu Ferringi Batu Feringgi Beach, Batu Ferringhi, Penang Island 11100 Malaysia
Excellent
39%
Good
35%
Satisfactory
15%
Poor
6%
Terrible
5%
Overall Ratings

4 based on 4166 reviews

Shangri-La Golden Sands, Penang

The Shangri-La Golden Sands, Penang is recognized as one of Malaysia's leading family-and-kid-friendly resorts. With a breezy beachfront location, this 4-star resort on Batu Feringgi Beach is filled with facilities for dining, leisure and recreation that will surely keep any multi-generational family happily occupied. An outdoor Jacuzzi in the garden and two swimming pools with water slides are available. Childcare services allowing adults on holiday with their family to enjoy some private time away from their children. At our mini water park, children and toddlers can interact safely, playing on the splash pad, which has a safe floor surface and includes many water features, such as showers and tipping buckets. The 387 guest rooms and suites expose captivating views of the ocean or the rolling Penang hills. Each has traditional Malay touches inspired by Penang’s natural environment.

3rd time back. GSR used to be legendary.

Reviewed By virtualling

3rd visit. There's something different about this place after 4 years of being back here. The first two times, 2016 and 2018 were spectacular. There were way more activities and The Kid's Club was up and running then. Not this time, post-lockdown. This time, it wasn't crowded as we were there just before the mid year school holidays started. Good timing for us. There isn't the ice cream freezer anymore at breakfast. Breakfast spread was pretty much the same over a few days. However, quality of food is better than some 5 star hotels I've been in KL, taste wise. No complaints about the room (I had the Exec Seaview, King). The premise is kept clean and the staff were great. I could tell that there were lesser staff than before. I would like to honor the staff members who do their best at their job including housekeeping. Just a tad sad that we don't get that excitement to return anymore. GSR used to be known to me as committed with the kid's activities. Without the Kid's Club, it's lost its cool factor. I could be in Desaru or Langkawi. Another thing they had taken off is the free shuttle bus that used to go to Stairs Quay Mall and Gurney. This place was once legendary to me. Thanks for the memories. Once again, thanks to all the staff members. Keep it up.

9. Lexis Suites Penang

28 Jalan Teluk Kumbar, Bayan Lepas, Penang Island 11920 Malaysia
Excellent
39%
Good
31%
Satisfactory
15%
Poor
7%
Terrible
7%
Overall Ratings

4 based on 494 reviews

Lexis Suites Penang

Nestled along the idyllic and pristine beach of Teluk Kumbar, Lexis Suites Penang boasts 222 suites with a private pool & steam room in each room.

Do not stay here .

Reviewed By Paradise27609629684

One of the worst 5 star hotel . Oily room and the pool is dirty . Bathroom very dirty and reception will never answer calls . Very bad service and not maintained hotel . Worst place to plan a holiday .Please don’t cm here if you’re planning for a holiday .

10. DoubleTree Resort By Hilton Hotel Penang

56 Jalan Low Yat, Batu Ferringhi, Penang Island 11100 Malaysia
Excellent
45%
Good
28%
Satisfactory
14%
Poor
6%
Terrible
7%
Overall Ratings

4 based on 875 reviews

DoubleTree Resort By Hilton Hotel Penang

A Haute Grandeur 2019 Winner of Best Family Resort & Best Wedding Hotel in Malaysia, DoubleTree Resort by Hilton Hotel Penang is set in the dynamic northern beach area of Penang, just 45 minutes from Penang International Airport. Take advantage of our complimentary shuttle to the UNESCO World Heritage Site of Georgetown and the shopping, entertainment and nightlife of Gurney Drive or Batu Ferringhi. Perfect for families and kid-friendly activities, our Penang resort is home to Malaysia’s first teddy bear-themed museum, TeddyVille and is located only 15 mins away from the ESCAPE Theme Park. Plunge into the sparkling swimming pool, book a massage, or admire sea views as you energize in the fitness center while your kids enjoy themselves in our Kids' Club. It’s also just a quick stroll across an overhead bridge to the quiet and sandy “Miami Beach”. Our 316 rooms and suites all have WiFi and many feature a private furnished balcony and partial or full sea views. Choose a spacious suite for a separate living area, balcony, walk-in shower and bathtub. The Bayan Lepas business district and the SPICE Convention Center are a convenient 45 minute drive away.

Not up to Hilton standard

Reviewed By JK01JK

Checked in on 1st Jun for 3 days . My stay was not up to the Hilton standard . Breakfast buffet, food quality was not at all pleasant . Lots of fruits flys , food not replenish . Ordered nasi goreng ferenghi with top of burn fried egg. Can be done better off .

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