The 10 best hotels in Surabaya, Indonesia

August 12, 2022 Carley Gatson

Residents of East Java’s steamy capital know how to catch a breeze—whether they’re lounging at rooftop bars or exploring side streets on bicycle-powered rickshaws. While the historic trading port bustles with modern commerce, ancient cultures mingle in the Arab Quarter and Chinatown.
Restaurants in Surabaya

1. Goldvitel Hotel

Jl. Basuki Rahmat No. 147, Surabaya 60271 Indonesia
Excellent
95%
Good
4%
Satisfactory
1%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 183 reviews

Goldvitel Hotel

Goldvitel Hotel Surabaya is a hotel in a strategic location in the 1km to City Center of Surabaya, a prominent location in the city of Surabaya. From Wonokromo Station, the hotel is only 5 km away, and from Gubeng Station it is only 4 km away. About Goldvitel Hotel Surabaya From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need. Your stay experience will be unforgettable with special services filled with various supporting facilities for your comfort. The first Sky Lounge in the center of Surabaya City, has views of the city center and the Suramadu bridge Entertainment centers such as Pubs, Karaoke, Spa, Jacuzi, Sauna, Pool and Fitness facilities are among the facilities that you must try while staying at this place. Pamper yourself by enjoying spa facilities that provide the best price and quality of service. A 24-hour front desk is ready to serve the check-in, check-out process, and your other needs. Don't hesitate to contact the receptionist, we are ready to serve you. There is a restaurant that serves delicious menus in the style of Goldvitel Surabaya especially for you and a Chinese restaurant that serves Chinese menus and services. WiFi is available throughout the property's public areas to help you stay connected with family and friends. Goldvitel is a hotel with great comfort and excellent service according to most hotel's guests. Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

My comment

Reviewed By putrio2022

The food is good. The view is awesome. We could see the sunset and the city view on the top. The staff is so friendly and Helpfull. Ms. Fuja is one of the staff here and she is being helpful for the customer.

2. Grand Darmo Suite by AMITHYA

Jl. Progo no. 1-3, Surabaya 60241 Indonesia
Excellent
68%
Good
19%
Satisfactory
8%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 906 reviews

Grand Darmo Suite by AMITHYA

Welcome to the prestigious four star Grand Darmo Suite, an excellent choice for your stay within the city center of Surabaya. We offer the ultimate luxury and modern concept for the guests. The 200 rooms are designed with the perfect blend of contemporary architecture and chic, stylish, exciting interior. Each room has a kitchenette, 32 inch LED TV with international channel and Wi-Fi. For better convenience, all guests’ rooms are equipped with coffee/ tea maker and microwave. Not only that, the guests can also enjoy the full complimentary mini bar in the comfort of their room.Grand Darmo Suite is the pioneer of hi-tech hotel in Surabaya featuring interactive TV in the room, which will make your stay become more convenience. The guests will be able to watch movies, video clips, order room service, and so many others, including checking the billing. Whether you are traveling to Surabaya for business or leisure, feel the pulse of our vibrant city at Grand Darmo Suite.

Grat Location Hotel and Excellent Service

Reviewed By Yunanto D

It is in the city center where we can find so many interesting culinary spots and city gardens, this hotel is very comfortable, due to every month i stay here to business trip, my company also recommend this hotel if i going to Surabaya. This hotel is very close from Taman Bungkul, with various culinary and coffee shop in taman bungkul. Have a facility in room like a microwave, so visitor not worries if would warm their food. Staff is very helpfully and warm welcoming, mostly i know all staff Grand Darmo Surabaya, from Front Office specially to Sila, and other FO team such a Yessy, Yana, Erike, Eko and Bogi, and Security Hotel with name Dirga. From FB team is Indri and specially for Gadis, Thanks for always accompany my team for smoking and drink a coffee in every midnight. Pak Yudi from sales team for quick respond during my team stay here. Once again, Thanks also for best effort for giving great service for my team during long stay here.

3. Ibis Surabaya City Center Hotel

Jalan Basuki Rahmat 94,96, Surabaya 60271 Indonesia
Excellent
45%
Good
37%
Satisfactory
15%
Poor
2%
Terrible
1%
Overall Ratings

4 based on 652 reviews

Ibis Surabaya City Center Hotel

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedding, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

Hotel ibibs surabaya

Reviewed By jstechnics

Nice staff gud service specially a person named dicky who works there on the front desk would like to visit again great service the only thing i would suggest is a atm should have been there or a currency exchange. Besides that everything is fine neat n clean thx

4. POP! Hotel Gubeng Surabaya

Jl. Bangka 8-18, Gubeng, Surabaya 60281 Indonesia
Excellent
73%
Good
17%
Satisfactory
8%
Poor
2%
Terrible
0%
Overall Ratings

4.5 based on 1919 reviews

POP! Hotel Gubeng Surabaya

POP! Hotel Gubeng is strategically located in the center of Surabaya's business district, within a 45 minutes drive from Juanda International Airport and 5 minutes drive from Gubeng Train Station and with easy access to Siloam Hospital, Grand City Mall & Convention hall, Surabaya Plaza and Tunjungan Plaza.

Good choice

Reviewed By agustusan787

Great place for vacation. Room very clean, staff very friendly, good view in the night and comfy room. WiFi good, strong hot shower stream. Check in and check out are served on Harris hotel reception is fast and easy

5. Novotel Samator Surabaya Timur

Jl. Raya Kedung Baruk No. 26-28, Surabaya 60298 Indonesia 011 62 31 99203888
Excellent
74%
Good
17%
Satisfactory
4%
Poor
4%
Terrible
2%
Overall Ratings

4.5 based on 508 reviews

Novotel Samator Surabaya Timur

Conveniently nestled in the business district of East Surabaya with easy access within 20 minutes to Juanda International Airport Surabaya, 5 minutes to Merr culinary section, 10 minutes to SIER industrial area, 30 minutes to Kenjeran Beach Amusement Park, close distance to well-known universities, shopping centers, and other city attraction. Featuring 261 Rooms & Suites, Food Exchange, Damsole Pool Bar, Pinisi Lounge Bar, InBalance Wellness & Spa, Kids and Adult Swimming Pool, and Kids Playroom. Enjoy all the hotel’s high-tech features inclusive of Mac on the Webcorner and high speed Wi-Fi internet access.

Dinner at Resto

Reviewed By Dedypputra

Good and acceptable price. It is comfortable place to enjoy your night time. There are many kind of indonesian dishes and mix beverage such as es teler A friendly and lovely staff Lia will welcome and serve you there.

6. HARRIS Hotel & Conventions Bundaran Satelit Surabaya

Jl. Mayjen HR. Muhammad No.2A Putat Gede, Sukomanunggal, Surabaya 60189 Indonesia
Excellent
95%
Good
5%
Satisfactory
0%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 439 reviews

HARRIS Hotel & Conventions Bundaran Satelit Surabaya

Strategically located in West Surabaya only minutes away from Ciputra World Mall and Pakuwon Mall, the biggest Shopping Center in Surabaya. HARRIS Hotel & Conventions Bundaran Satelit Surabaya is an upscale lifestyle property offering the new HARRIS Generation concept to his visitors. It is the ideal place for Meeting, Weddings and Business Trips.

Great & Attentive Services

Reviewed By Colmolung

Check in after 4 pm, but still need a while to get our room ready. The same front offiice lady (forget her unique nickname), who served our check in and out, performed great and attentive services, even called us after we left the hotel to obtain input during our 1-night stay. The breakfast menu was variative, but nothing special in the taste. Services in the restaurant was ok. The bedroom was very clean & spacious with complete amenities. We recommend this hotel for staying in west Surabaya and relatively closed to Pakuwon Mall.

7. Novotel Surabaya Hotel and Suites

Jl. Ngagel no. 173-175, Surabaya 60246 Indonesia
Excellent
20%
Good
39%
Satisfactory
24%
Poor
10%
Terrible
7%
Overall Ratings

3.5 based on 1096 reviews

Novotel Surabaya Hotel and Suites

The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering conference facilities, a fitness centre, outdoor pool, tennis courts, kids activities Our 144 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city.

Oasis in the Hot Surabaya City

Reviewed By pengelanaj

This hotel has very well designer. Unique architecture combined with beautiful Garden in the heart of Surabaya. It is a good asset which another hotel doesnt have. I wish that this beautiful garden can be maintained. The regreneration planning of the trees should be planned. Room is perfect, cleaned and well maintained. I am very happy. A bit problem is in the lobby area. Hope that It can be solved soon.

8. Zest Hotel Jemursari Surabaya

Jl. Raya Prapen no 266, Surabaya 60299 Indonesia
Excellent
39%
Good
36%
Satisfactory
17%
Poor
4%
Terrible
4%
Overall Ratings

4 based on 218 reviews

Zest Hotel Jemursari Surabaya

Room features include: Queen / Twin beds and bathroom with shower, 32" LCD TV with cable channels, in room safe with aditable system, bathroom with hot and cold shower and WI-FI Internet access. Zest Hotel Jemursari is very convinient for business travelers who are looking for affordable accommodation in Southeast Surabaya.

very good

Reviewed By 423cameliam

amazing,very impressive, strategic location, security is quite good, cleanliness is quite good, staff is friendly,good quality mineral water, the check-in process is quite fast and easy to understand,

9. ibis Styles Surabaya Jemursari

Jl Jemursari Raya 110 112, Surabaya 60237 Indonesia
Excellent
30%
Good
52%
Satisfactory
14%
Poor
2%
Terrible
1%
Overall Ratings

4 based on 243 reviews

ibis Styles Surabaya Jemursari

Located between Jalan Jemursari and Jalan Kendangsari, ibis Styles Surabaya Jemursari provides easy to Rungkut Industrial Estate, the nearby business hub of Surabaya. It is 25 minutes by car from Juanda International Airport and only walking distance to city's main mall and Hypermart. The hotel features 132 modern, minimalist-designed rooms, 8 contemporary meeting rooms, a Main Hall, Lobby Bar, WOOt! Pool Bar and Streats Restaurant. Perfect for Business and Leisure travelers.

Comfortable mattress ever

Reviewed By AnggaPranataa

Really feel welcome with the one who incharge at the reception if I'm not mistake the name is Miya. She handled me very well, explained about all facilities and what kind of entitlement. this was my best experience staying at Ibis Jemursari because I got a really comfortable mattress when compared to other Ibis Styles. the unfortunate thing when staying there is that the swimming pool is not functioning because maintenance is being held for approximately 1 to 2 weeks. but I also found some unfriendly service when I was at the restaurant, very rarely greet with a smile. Even if they wear a mask, a smile can be seen when they say something. overall If you want to get a comfortable sleep quality then stay at Ibis Styles Jemursari then you will get comfort when sleeping with a mattress which I don't know how to be that comfortable.

10. Country Heritage Resort Hotel

Jl. Nginden Intan Utara no. 7, Surabaya 60118 Indonesia
Excellent
35%
Good
33%
Satisfactory
23%
Poor
8%
Terrible
2%
Overall Ratings

4 based on 52 reviews

Country Heritage Resort Hotel

Welcome to Country Heritage Resort Hotel, your Surabaya “home away from home.” Country Heritage Resort Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Close to some of Surabaya's most popular landmarks, such as Suroboyo Monument (2.2 mi) and Wonorejo Nursery (2.3 mi), Country Heritage Resort Hotel is a great destination for tourists. Free wifi is offered to guests, and rooms at Country Heritage Resort Hotel offer air conditioning, a refrigerator, and a desk. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, room service, and a concierge. Guests of Country Heritage Resort Hotel are also welcome to enjoy a pool and free breakfast, located on site. For travelers arriving by car, free parking is available. During your visit, be sure to check out one of Surabaya's popular shrimp restaurants such as Layar Seafood and Bu Rudy Dharmahusada, all a short distance from Country Heritage Resort Hotel. During your visit, be sure to check out popular attractions like Tugu Pahlawan (1.2 mi), Sanggar Agung Temple (0.2 mi), and Flora Park (0.7 mi), which are all within walking distance of the hotel. Country Heritage Resort Hotel puts the best of Surabaya at your fingertips, making your stay both relaxing and enjoyable.

Horrible

Reviewed By azertoui

hotel not consistent with the photo, the rooms very simple for the price !!! a lot of noise, massage if you can call her a massage no material not oil dressing to go to discotheque the worst massage of the Azie !!! staff exceed the slightest problem impossible to have a manager!!!!!! Good luke for future costumers .

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