The 10 best hotels in Pontianak, Indonesia

August 15, 2022 Leonarda Pillsbury

Discover the best hotels in Pontianak, West Kalimantan, Kalimantan including Mercure Pontianak, ibis Pontianak City Center, Transera Hotel Pontianak, G Hotel, Gajahmada Avara, Orchardz Hotel Ayani, Hotel Gajahmada, Orchardz Hotel Gajahmada Pontianak, Gardenia Resort and Spa, Star Hotel.
Restaurants in Pontianak

1. Mercure Pontianak

Jl. Jendral Ahmad Yani no. 91, Pontianak 78124 Indonesia
Excellent
53%
Good
32%
Satisfactory
11%
Poor
2%
Terrible
1%
Overall Ratings

4.5 based on 947 reviews

Mercure Pontianak

Mercure Pontianak will set a new standard for Services, Style and Comfort in West Kalimantan. Perfect location for business and leisure travel. It is just 15 minutes drive from Supadio Airport and right at the city centre. Adjacent to the Biggest Shopping Mall Complex in West Kalimantan, A Yani Mega Mall. Mercure Pontianak is the first International Hotel in town.

Terrible service on mercure (no flexible check in time)

Reviewed By sietos

This is my first time vacation to pontianak. But i get terrible experience with mercure hotel...and i shocked if this mercure still part of accors group as have bad service like this?? I understand if time for check in on 14.00 and i came to try early check in on 13.30 and receptionist try to give explain my room not ready yet because of previous guest check out 13.00 ( i stand by at hotel since 12.30 iam not see guest check out till 13.00 on front desk) so i cannot accept their reason. Unbelieveable on my first exp in this city i must dissapoi ted with 4star hotel with poor service like this...

2. ibis Pontianak City Center

Jl. Jend. Ahmad Yani No. 81 Parit Tokaya, Pontianak Selatan, Pontianak 78124 Indonesia
Excellent
84%
Good
13%
Satisfactory
1%
Poor
1%
Terrible
1%
Overall Ratings

5 based on 347 reviews

ibis Pontianak City Center

IBIS PONTIANAK CITY CENTER One of hotels from Accorhotels Group that sets new standards related to service, style & comfort. Has 182 rooms with modern design, comfortable beds with a high speed WIFI connection*, 32 in LED TV, coffee & tea making facilities, safe, bathroom with shower and city view of Pontianak. Located ± 30 minutes from Supadio International Airport, Ibis Pontianak City Center offers a strategic location for You are in business or on vacation, side by side with the biggest shopping complex in Pontianak (Ayani Megamall) & you can explore tourist attractions such as the KalBar Museum, Betang House, Masjid Raya Mujahidin, Cathedral Church, and many others.

Great hotel

Reviewed By josephfL8644SC

The hotel rooms and rooms are very good and attractive, the service is also very friendly and satisfying, the breakfast is also very tasty and complete pampering the tongues of all guests. Its location is also very strategically located in the city center, very suitable for the price offered..

3. Transera Hotel Pontianak

Jl. Gajah Mada no. 21, Pontianak 78121 Indonesia
Excellent
23%
Good
29%
Satisfactory
38%
Poor
8%
Terrible
2%
Overall Ratings

3.5 based on 84 reviews

Transera Hotel Pontianak

Everyone needs a place to lay their weary head. For travelers visiting Pontianak, Transera Hotel Pontianak is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants and attractions, Transera Hotel Pontianak makes it easy to enjoy the best of Pontianak. Transera Hotel Pontianak is a family-friendly hotel offering air conditioning and a desk in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a 24 hour front desk, room service, and a concierge. Plus, guests can enjoy a sauna and free breakfast, which have made this a popular choice among travelers visiting Pontianak. For guests with a vehicle, free parking is available. Nearby landmarks such as Rumah Adat Melayu (1.7 mi) and Rumah Radakng (1.9 mi) make Transera Hotel Pontianak a great place to stay when visiting Pontianak. If you like Asian restaurants, Transera Hotel Pontianak is conveniently located near Ou Kie Bakmi Kepiting, Abang Kepiting Restaurant, and Restoran Gajah Mada. Should time allow, Masjid Raya Mujahidin, Saint Joseph Cathedral, and Kapuas Square are some popular attractions that are within walking distance. Whether you’re traveling for business, pleasure or both, Transera Hotel Pontianak is sure to make your visit to Pontianak one worth remembering.

Sleazy hotel, sperm bank dream.

Reviewed By Franz T

Hotel locates at road ends; off the main street Gajah Mada. Creepy place starts from check in, narrow and noisy elevator ( one operates out of two; cost saving ), require room' magnetic card to open corridor door which did not work. ended back n forth to reception since their magnetic card is f***ed while carrying all luggage. Room is xtremely narrow, window built as a requirement only, bathroom with all purpose gel (shampoo, conditioner and soap all at ones).

4. G Hotel

Jl. Jenderal Urip No.73, Pontianak 78111 Indonesia
Excellent
44%
Good
17%
Satisfactory
28%
Poor
6%
Terrible
6%
Overall Ratings

4 based on 18 reviews

G Hotel

Looking for a place to stay in Pontianak? Then look no further than G Hotel, a family-friendly hotel that brings the best of Pontianak to your doorstep. The rooms offer air conditioning, a minibar, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. G Hotel features a 24 hour front desk, room service, and a concierge. In addition, as a valued G Hotel guest, you can enjoy an on-site restaurant that is available on-site. Guests arriving by vehicle have access to free parking. For those interested in checking out popular landmarks while visiting Pontianak, G Hotel is located a short distance from Betang House (1.6 mi) and Rumah Adat Melayu (1.8 mi). During your visit, be sure to check out one of Pontianak's popular crab restaurants such as Abang Kepiting Restaurant and Pondok Kakap, all a short distance from G Hotel. If you are interested in exploring Pontianak, check out one of the historic sites, such as Saint Joseph Cathedral and Keraton Kadriah. We’re sure you’ll enjoy your stay at G Hotel as you experience everything Pontianak has to offer.

Nice hotel but small room

Reviewed By JuliantoT9

We stayed one night at this hotel. The hotel is spacious on the lobby. It looks like a new hotel with a very nice architecture, clean. However the room is quite small. The hotel located in a very nice location, it also worth the price.

5. Gajahmada Avara

Jln. Gajah Mada, Pontianak 78122 Indonesia
Excellent
22%
Good
19%
Satisfactory
44%
Poor
11%
Terrible
3%
Overall Ratings

3.5 based on 36 reviews

Gajahmada Avara

See why so many travelers make Gajahmada Avara their hotel of choice when visiting Pontianak. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. While staying at Gajahmada Avara, visitors can check out Rumah Adat Melayu (1.6 mi) and Rumah Radakng (1.8 mi), some of Pontianak's top attractions. The rooms offer a minibar, air conditioning, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Gajahmada Avara features a 24 hour front desk, room service, and a concierge. In addition, as a valued Gajahmada Avara guest, you can enjoy a fitness center and an on-site restaurant that are available on-site. Guests arriving by vehicle have access to parking. While you’re here, be sure to check out some of the Chinese restaurants, including Ou Kie Bakmi Kepiting, Restoran Gajah Mada, and Chai Kue Panas Siam, all of which are a short distance from Gajahmada Avara. During your visit, be sure to check out popular attractions like Masjid Raya Mujahidin (0.6 mi), Saint Joseph Cathedral (0.5 mi), and Kapuas Square (0.9 mi), which are all within walking distance of the hotel. At Gajahmada Avara, your comfort and satisfaction come first, and they look forward to welcoming you to Pontianak.

Poor service, old & dark room, unhygienic toilet

Reviewed By frontallobe25

I booked 3 rooms for 8 nights due to a family emergency and didn't even stay for a night there. For some reasons, the rooms that I booked had poor lightings. The rooms were also located on the same floor as the bar & cafe so it was terribly noisy. The toilets also oozed unpleasant odours and looked like it could use some hard scrubbing. At the rate the room was offered (IDR 360.000++), I would have tolerated the room condition. However, after driving out to buy some dinner, I came back to a very packed parking lot. The security team were nowhere to be found at first and didn't offer any assistance afterwards. They were also very rude when I asked for their help to find me an alternative parking spots as I was a guest and had paid to stay there. That was the last straw for me. I then decided to check out of the hotel that same night. The receptionist was also very, very rude and not helpful at all during the entire check out process. Would I recommend the room to anyone? Yes if you are only staying for a short period of time and want the ease of finding food nearby. But if you are staying for an extended period of time like I planned to, it'd be best to find a more proper, clean, and comfortable accommodation.

6. Orchardz Hotel Ayani

Jl. Perdana No. 8, Pontianak 78124 Indonesia
Excellent
31%
Good
34%
Satisfactory
31%
Poor
3%
Terrible
1%
Overall Ratings

4 based on 118 reviews

Orchardz Hotel Ayani

Orchardz Hotel Ayani Pontianak, A comfortable hotel for Business, Meeting and Shopping pleasure. only 5 minutes walking distances to Shopping mall, 10 minutes drive to government offices and universities, 15 minutes from Supadio Airport. offers 158 rooms and suites, restaurant, lobby lounge, 6 meeting rooms, business center, spa & massage, skyline outdoor space and free internet access.

Nice Business Hotel Located near to Ayani Megamall

Reviewed By Gilos G

Very good hotel near to Ayani Megamall.. Served nice food, have nice and excellent staff. Room rate are value with the room and service... Hotel Staff especiallt name Ms. Neneng are verry polite and good in attend customer. Always smile to the customer while doing her job.. Verry Good Staff... Will be visit again and suggested ..

7. Hotel Gajahmada

Jln. Gajahmada No. 177-183, Pontianak 78121 Indonesia
Excellent
18%
Good
55%
Satisfactory
23%
Poor
0%
Terrible
5%
Overall Ratings

4 based on 22 reviews

Hotel Gajahmada

Hearty service. Comfort and warm Eastern hospitality can't be separated from Gajahmada Hotel's identity, a two-star hotel located in the heart of trading and shopping area in Pontianak. We Provide 110 modern and simple elegant guest rooms, which are well decorated, equipped and facilitated to comfort your rest. They are Gajahmada Suite, Family Suite, Executive Room, Superior Room, Standard Room and Moderate Room.

Terrific

Reviewed By Windy F

The location in down town, you going out the hotel and cross thw way you can find cap cai.. the taste good, but isn't halal. Almost all item using pork. Hotel gajahmada gym center is good, the property so clean

8. Orchardz Hotel Gajahmada Pontianak

Jl. Gajahmada No. 89, Pontianak 78122 Indonesia
Excellent
39%
Good
25%
Satisfactory
27%
Poor
3%
Terrible
5%
Overall Ratings

4 based on 198 reviews

Orchardz Hotel Gajahmada Pontianak

Strategically located in the heart of Pontianak, Orchardz Hotel Pontianak is a luxury hotel that boasts a prime location within business, cultural and entertainment areas. The hotel provides comfortable accommodation and convenient facilities are an ideal place for business or leisure guests.Our range of standard, superior, deluxe, executive, and premier suite rooms promises a comfortable stay for all our guests. Our room is designed in minimalism theme and well equipped with host of modern amenities. Wi-Fi in every corner of the hotel.Smoking and Non smoking rooms are also available.

Orchardz Hotel Pontianak

Reviewed By Joseph D

There was no hot water, tv reception was ‘cloudy’. Complained to the hotel but no solution. Still no hot water and tv still ‘cloudy’. No butter provided at Breakfast Buffet. Only cheap margarine. Restaurant was understaffed. Had to look for a waitress to get service. Generally an unpleasant experience.

9. Gardenia Resort and Spa

Jl. Ahmad Yani II, Pontianak 78391 Indonesia
Excellent
38%
Good
43%
Satisfactory
8%
Poor
4%
Terrible
6%
Overall Ratings

4 based on 112 reviews

Gardenia Resort and Spa

A four star private villa with an elegant and traditional feel-on wooden stilts just like an authentic Kalimantan House, complete with a raised walkaway – awaits you with serene atmosphere and gorgeous views of the surrounding gardens. Located close to heart of Pontianak, Gardenia Resort and Spa is the only true resort feel in the city of Equator Land. It is only 5 minutes by car from Supadio Airport at Jalan Ahmad Yani II, Pontianak Kalimantan Barat and 15 minutes from the city center.Gardenia Resort and Spa has 47 Suite Villas ranging from Premier, Terrace Suite, Family Suite and Gardenia Suite Villas. Each Villas is design as outfitted with traditional decoration and has beautiful panoramic views.Gardenia Resort and Spa stands on 4.3 hectares of land. You will find the accommodation peaceful and spacious with an architectural style that blends the traditional with contemporary.Resort can provide assistance and will work with licensed travel agents or bonafide tour operators in arranging tours to experience unique culture and nature expedition into the hearth of Borneo

Close to airport

Reviewed By Ika-Soegianto

We stayed in this hotel as it was close to airport . Hotel provided pick up/ drop airport for free . Reception and other hotel staff were friendly and helpful. Hotel had beautiful and huge garden. They also had big pool open for public, located in front of the hotel - separated from hotel area. We chose the villa type room, it was a wooden building over the garden. Room was quite big, had terrace in front and small one at the back. Room had refrigerator also Aircon and TV worked well . Room lighting was not bright , but still okay for us in the evening. Having dinner at hotel, food was good with reasonable pricing. Breakfast was great , both taste and presentation .

10. Star Hotel

Jl. Gajah Mada no. 189, Pontianak 78122 Indonesia
Excellent
7%
Good
49%
Satisfactory
41%
Poor
2%
Terrible
0%
Overall Ratings

3.5 based on 41 reviews

Star Hotel

Finding an ideal family-friendly hotel in Pontianak does not have to be difficult. Welcome to Star Hotel, a nice option for travelers like you. Free wifi is offered to guests, and rooms at Star Hotel offer a minibar, a refrigerator, and air conditioning. During your stay, take advantage of some of the amenities offered, including room service, a concierge, and a coffee shop. Guests of Star Hotel are also welcome to enjoy free breakfast, located on site. For travelers arriving by car, free parking is available. Rumah Radakng (1.8 mi), located nearby, makes Star Hotel a great place to stay for those interested in visiting this popular Pontianak landmark. During your visit, be sure to check out one of Pontianak's popular crab restaurants such as Abang Kepiting Restaurant and Pondok Kakap, all a short distance from Star Hotel. During your visit, be sure to check out popular attractions like Masjid Raya Mujahidin (0.5 mi), Saint Joseph Cathedral (0.8 mi), and Kapuas Square (1.2 mi), which are all within walking distance of the hotel. Star Hotel puts the best of Pontianak at your fingertips, making your stay both relaxing and enjoyable.

That's Awesome

Reviewed By 281nayemh

I had visited this hotel, and I loved it, the service is good and the food is delicious. The room is also clean and tidy, the price is not expensive. I also loved this location because near to supermarkets and restaurants. You can enjoy this if you had needed more positive rvw to send me a message

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