Top 10 hotels in Western Province, Rwanda

December 7, 2022 Mollie Coke

Discover the best hotels in Western Province including INZU Lodge, Nyungwe Forest Lodge, Lake Kivu Serena Hotel, Musanto Hotel, Rwiza Village, Cleo Lake Kivu Hotel, Rebero Kivu Resort, Hakuna Matata Lodge, Nyungwe Top View Hill Hotel, Cleo Lake Kivu Hotel.
Things to do in Western Province

1. INZU Lodge

Nyamyumba Rubona, Gisenyi 136 Rwanda
Excellent
73%
Good
22%
Satisfactory
4%
Poor
1%
Terrible
1%
Overall Ratings

4.5 based on 161 reviews

INZU Lodge

INZU Lodge mission is to provide ecological accommodations and a unique tourism experience while respecting Rwanda's traditions and which will also benefit the local community.

True eco tourism with stunning views

Reviewed By Sue M

Inzu lodge is set up a steep hill which means you have stunning views of lake Kivu when you are there. We camped in our own tent and the eco shower was hot and clean. There was the option of flushing or compost toilet. The food is wonderful. Some of the best value and more unusual vegetarian or vegan choices in Rwanda. I love the presentation on banana leaves of some dishes. The only thing is the tents you stay in could be revamped to be a bit more stylish. They are currently basic, but serve their purpose.

2. Nyungwe Forest Lodge

Nyungwe Forest, Gafunzo 00250 Rwanda
Excellent
82%
Good
11%
Satisfactory
5%
Poor
1%
Terrible
1%
Overall Ratings

4.5 based on 271 reviews

Nyungwe Forest Lodge

The lodge is the only five star establishment within the Nyungwe National Park area. It lies in a tea plantation on the edge of the Nyungwe closed canopy rain forest and comprises of 20 luxurious rooms and two Presidential Suites – with 2bedrooms – luxurious suites, one with a Jacuzzi, each equipped with private decks with views overlooking the vast forest terrain. Lodge facilities include an outdoor heated swimming pool, a boma for outdoor dining and sundowners, a restaurant with private terrace, a tea lounge and bar, a relaxation retreat with two treatment rooms, plus a fitness centre with treadmill, cycle and weights. The lodge also offers the latest in Wi-Fi technology with exclusive conferences facilities accommodating up to 18 delegates. Furthermore, the main lodge is wheelchair friendly with relevant facilities.

Rudest Welcome in Rwanda

Reviewed By Ishuheri

This is a no star review. I was on a work trip with friends. We were staying nearby and looking for a nice place for food and drink. We found this on the map and decided to check it out. Turns out you have to book from Kigali, you can't just go there. Which is fine, if that's how they want to do things. But what was absolutely unacceptable was the extreme unpleasantness we received from the guard at the gate. We stopped the car and it was all he could do to walk over to us. The first word out of his mouth was simply, 'No.' No what, we wondered. He walked to the passenger side where our Rwandan colleague was sitting and began with 'Umva' ('listen up'). He was extremely rude towards us and we were glad to drive away. Perhaps they should take their 1.5 million francs per night and invest it in some manners.

3. Lake Kivu Serena Hotel

Gisenyi Rwanda
Excellent
37%
Good
40%
Satisfactory
13%
Poor
7%
Terrible
3%
Overall Ratings

4 based on 356 reviews

Lake Kivu Serena Hotel

Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu, the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with the nearby Virunga Volcanoes providing a spectacular backdrop on one side and a panoramic view of the lake on the other.

Highly recommended, lovely stay

Reviewed By Simes1965

Wonderful stay, lovely hotel, spotlessly clean, lovely beach area, good food with large selection. Couldn't fault it, lovely staff, and nice rooms, well furnished and clean. Amazing birds in the trees, and lovely singing, fascinating to watch whilst relaxing with a beer.

4. Musanto Hotel

Avenue de la Production, Gisenyi Rwanda
Excellent
21%
Good
33%
Satisfactory
33%
Poor
8%
Terrible
4%
Overall Ratings

3.5 based on 24 reviews

Musanto Hotel

Welcome to Musanto Hotel, your Gisenyi “home away from home.” Musanto Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. In addition, while staying at Musanto Hotel guests have access to a 24 hour front desk, room service, and baggage storage, and you can stay connected with free wifi. You can also enjoy an on-site restaurant while staying at Musanto Hotel. Need a place to park? Free parking is available at Musanto Hotel. During your visit, be sure to check out a popular Gisenyi Mediterranean restaurants such as Al Bacha, which is a short distance from Musanto Hotel. Musanto Hotel puts the best of Gisenyi at your fingertips, making your stay both relaxing and enjoyable.

Great service and value for money

Reviewed By AfricaExpedition

I have stayed for one night and I loved it ! Great service and value for money! The guy at the reception is very nice and those at the restaurant. It’s just 2 minutes walk to the lake and other exciting places arround. The rooms were super clean , beds are comfortable but wifi was quite slow ?

5. Rwiza Village

Kibuye, Gitesi Rwanda
Excellent
50%
Good
38%
Satisfactory
13%
Poor
0%
Terrible
0%
Overall Ratings

4.5 based on 8 reviews

Rwiza Village

Great place to relax

Reviewed By madch82

We loved rwiza village. We found the price quality ratio good (we did get discount due to corona). Loved the hut, beds comfortable, waking up to a beautiful sunrise over the lake and the fisherman singing as they return home. Staff very helpful. Great breakfast, relaxing. We stayed one night more… that’s how lovey it was!

6. Cleo Lake Kivu Hotel

Bwishyura, Kibuye 4307 Rwanda
Excellent
77%
Good
0%
Satisfactory
15%
Poor
0%
Terrible
8%
Overall Ratings

4.5 based on 13 reviews

Cleo Lake Kivu Hotel

Cleo Lake Kivu hotel has 14 air-conditioned Luxury suites with en-suite bathrooms and a Private Villa that has 4 Luxury suites. Located in Kibuye, a local word meaning “Rock”. Clad largely in local and volcanic stone sourced from the nearby volcanoes of Musanze, It’s design and setting give guests uninterrupted views of the lake and a chance to spot some of the bird and wildlife in the area. All suites offer suitable workspace and Wi-Fi for busy travelers. The hotel is located in the central part of Lake Kivu. Only 130km from Kigali and conveniently located to explore Volcanoes Park where mountain Gorilla tracking can be done and Nyungwe Forest which has 20 of the world’s primate species. The hotel is also the ideal base to explore Lake Kivu and its many islands such as Napoleon Island, Monkey Island, Peace Island and also explore the wildlife and cultures that inhabit the islands and surrounding areas. Entrance Policy : Access to restaurant and the property to non resident will be only granted if : -Guest present a valid negative COVID 19 TEST taken 48 hours prior to arrival -Guest present a proof of booking via our reservation team -Guest will have to consume food and beverages at the restaurant if not staying at the hotel. Thank you.

Cleo was Amazing!

Reviewed By dwoody87

The Cleo was an amazing place to visit! It's perched beautifully above lake kivu. My group stopped for an evening visit in the lake and dinner. The lake water was cool and extremely refreshing. Their overall service was amazing. This hospitality was above and beyond. Dinner did take some time, but most sit down restaurants in Rwanda are the same way. It's simply their culture. But this gave my group plenty of time to discuss some thing and enjoy the night. Is I have the opportunity to visit Rwanda again the will definitely be a stay here planned! Thank you Cleo!

7. Rebero Kivu Resort

Karongi Near Museum, Kibuye Rwanda
Excellent
45%
Good
45%
Satisfactory
0%
Poor
9%
Terrible
0%
Overall Ratings

4.5 based on 11 reviews

Rebero Kivu Resort

Comfortable, relaxing stay

Reviewed By Binula W

We spent three nights here and really enjoyed our stay. Our double room was clean and spacious with a good bathroom. The hotel has an attached restaurant with delicious food which is very convenient. The food does take its time though. The balcony of the restaurant overlooks the lake which is quite atmospheric. The hotel can also help organise boat trip which adds to the convenience. All the staff were friendly and polite, and went out of their way to help us with our time in Kibuye (Honere was a highlight)- highly recommended.

8. Hakuna Matata Lodge

Ave de la Cooperation Corniche Rubavu, Gisenyi Rwanda
Excellent
41%
Good
45%
Satisfactory
0%
Poor
0%
Terrible
14%
Overall Ratings

4 based on 22 reviews

Hakuna Matata Lodge

Lovely place for a getaway

Reviewed By MemyMmbone

The reception was warm & welcoming. The rooms are ok, no Tv in the rooms, perhaps for people to bond?. The view from the rooms breathtaking. Staff ready to help. Food was delicious. Well manicured garden. We enjoyed our stay.

9. Nyungwe Top View Hill Hotel

Nyungwe Forest, Gisakura Rwanda
Excellent
31%
Good
39%
Satisfactory
15%
Poor
9%
Terrible
6%
Overall Ratings

4 based on 162 reviews

Nyungwe Top View Hill Hotel

A great stay!

Reviewed By Desiree B

Top View Hill Hotel was the perfect place to stay for our visit to Nyungwe Rainforest and chimpanzee trekking. The rooms/chalets were nice with fresh flowers from the garden, a fireplace that was lit when it got chilly and hot water bottles in our bed when we came back from dinner. The staff were very professional and friendly. The food was good and they packed a nice breakfast for us when we had to leave really early for the chimpanzee trekking. The hotel has a lovely atmosphere with gorgeous views over the rainforest and hills. We highly recommend staying here!

10. Cleo Lake Kivu Hotel

Bwishyura, Kibuye 4307 Rwanda
Excellent
77%
Good
0%
Satisfactory
15%
Poor
0%
Terrible
8%
Overall Ratings

4.5 based on 13 reviews

Cleo Lake Kivu Hotel

Cleo Lake Kivu hotel has 14 air-conditioned Luxury suites with en-suite bathrooms and a Private Villa that has 4 Luxury suites. Located in Kibuye, a local word meaning “Rock”. Clad largely in local and volcanic stone sourced from the nearby volcanoes of Musanze, It’s design and setting give guests uninterrupted views of the lake and a chance to spot some of the bird and wildlife in the area. All suites offer suitable workspace and Wi-Fi for busy travelers. The hotel is located in the central part of Lake Kivu. Only 130km from Kigali and conveniently located to explore Volcanoes Park where mountain Gorilla tracking can be done and Nyungwe Forest which has 20 of the world’s primate species. The hotel is also the ideal base to explore Lake Kivu and its many islands such as Napoleon Island, Monkey Island, Peace Island and also explore the wildlife and cultures that inhabit the islands and surrounding areas. Entrance Policy : Access to restaurant and the property to non resident will be only granted if : -Guest present a valid negative COVID 19 TEST taken 48 hours prior to arrival -Guest present a proof of booking via our reservation team -Guest will have to consume food and beverages at the restaurant if not staying at the hotel. Thank you.

Cleo was Amazing!

Reviewed By dwoody87

The Cleo was an amazing place to visit! It's perched beautifully above lake kivu. My group stopped for an evening visit in the lake and dinner. The lake water was cool and extremely refreshing. Their overall service was amazing. This hospitality was above and beyond. Dinner did take some time, but most sit down restaurants in Rwanda are the same way. It's simply their culture. But this gave my group plenty of time to discuss some thing and enjoy the night. Is I have the opportunity to visit Rwanda again the will definitely be a stay here planned! Thank you Cleo!

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