Location: Akumal Resorts
Top Hotels in Akumal Resorts
- 1. Bahia Principe Luxury Sian Ka'an
- 2. Akumal Bay Beach & Wellness Resort
- 3. Grand Palladium Colonial Resort & Spa
- 4. Bahia Principe Grand Tulum
- 5. Grand Palladium Kantenah Resort & Spa
- 6. Bahia Principe Luxury Akumal
- 7. Sunscape Akumal Beach Resort & Spa
- 8. Bahia Principe Grand Coba
- 9. Sunscape Akumal Beach Resort & Spa
- 10. Bahia Principe Luxury Sian Ka'an
10 Resorts in Akumal: Best hotel deals for 2023
Akumal means "Place of the Turtle" in the Mayan language, and if you snorkel here, you just might see one swimming alongside you. (Don’t touch it, though. That’s prohibited by law.) You’ll definitely see coral and beautiful fish in the clear, sparkling waters. This tourist-friendly little town is about an hour south of Cancun—but it seems light-years away.
Restaurants in Akumal
1. Bahia Principe Luxury Sian Ka'an
Overall Ratings
4.5 based on 9349 reviews
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi (free of charge) Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino
Relaxing couples vacation
Reviewed By chelseamraeStayed here with my fiance from May 21-28. Check in was extremely smooth, despite having to downgrade to a Garden View Suite from a Penthouse Suite for a couple of nights. No big deal - we still had a jacuzzi and the resort offered us a resort credit (which we later used on massages). The Gardenview room was a little dated but was nice and private. When we moved to the Penthouse Suite it was obvious that more care is taken with those room categories so keep that in mind when booking! We stayed in 40121 and our roof was private enough for me to sunbathe topless during the late afternoons. The food was hit or miss - typical resort buffet fare, but we never went hungry and never actually made our a-la-carte bookings because the buffet was so close and good enough. Shout out to Eglayde and Adriana at the buffet for providing great service. The resort complex is huge. Due to limited mobility we stayed close to Sian Ka’an for our whole stay but there is a shuttle that comes every 15ish minutes to take you to the other resorts, which you have full access to. Entertainment was fun and entertaining outside of the lobby bar each night - the shows circulate throughout the resort complex so if you miss one you really want to see, you can probably go to one of the other resorts. We did have one small hiccup - I am a diabetic and woke up one night with a low blood sugar. My fiancé tried to find food/juice for me at the 24-hour pool bar but they would not provide him any to take back to our room. He also went to the front desk and asked if there were bananas or fruit juices someone could get from the restaurant but no help. I was fine in the end, as I had a small soda in our minibar that I was able to sip on until room service arrived 45minutes later. I should have been prepared with juice/snacks of my own, but low blood sugars are rare for me and I was not prepared with the level of walking I had had to do that day during an excursion. It would have been nice if the 24 hour snack bar would allow for something to be taken back to the room especially in case of a medical emergency, but I wonder if there was a language barrier when my fiancé was trying to explain the situation. All in all we really enjoyed our stay. I want to shout out Bernie and Freda on the entertainment team for being so awesome, Melissa at the pool bar, Lino at the front desk, and Randy/Giovanni at the lobby bar. Our massages were done by Yamile and Kykey, and they were amazing. I probably wouldn’t return as I love to explore different resorts when I return to Mexico but would definitely recommend this place to my friends and family.
2. Akumal Bay Beach & Wellness Resort
Overall Ratings
5 based on 8918 reviews
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation and relaxing activities such as daily yoga and meditation classes. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort.
Great trip with amazing staff
Reviewed By bencB5883RSWe just returned from a 7 day vacation and Akumal Bay exceeded our expectations. If you're looking for a quality vacation on a budget, this is the place to be! We were truly blown away by the food at both the buffet and restaurants, with a large variety of choice for everyone. The beach had a little excess seaweed, but the staff worked hard throughout the day to keep it clean. The biggest highlight of our trip was definitely the service! Alfonso makes THE BEST drinks and was a large reason we spent so much time at the bar. His service was so excellent that when he switched bars we did too! Daniela at the buffet is another staff member who made our trip amazing. She truly goes above and beyond the call for all the guests. Belen at guest relations was kind and quick to give us compensation due to a check-in issue. Overall, Akumal Bay is worth every penny. It was an amazing stay!
3. Grand Palladium Colonial Resort & Spa
Overall Ratings
4.5 based on 8248 reviews
Xtra time
Reviewed By ryanwO1811YYIt is an amazing time. The food is amazing and the staff is wonderful! I love palladium! Especially Santiago, saul and florencia. My favorite thing is the chicken tenders!! I love the sorts bar, it has the best food!
4. Bahia Principe Grand Tulum
Overall Ratings
4 based on 15633 reviews
Bahia Principe Grand Tulum, in Mexico, reopens featuring the "Origin” concept on which the comprehensive renovation of the hotel has been centered. This new concept is inspired by nature, the roots and origins of the magic of Mayan culture. Located on the renowned beaches of Tulum, the renewed hotel is designed to provide a unique, distinct and immersive experience. Facilities and services 3 pools (including 2 with Jacuzzi for relaxation) 1 Jacuzzi Large sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, bicycles Motorised sports (additional charge) Water activity and scuba diving centre Entertainment amphitheatres WiFi access in the lobby (24h per day free of charge) and in rooms additional charge) 1 buffet restaurant 3 a la carte restaurants 6 Bars Snack-Bar Wedding gazebo Dolphinarium (additional charge) Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 978 rooms including 4 types: Superior, Superior Junior Suite, Superior Club Hacienda and Club Hacienda Junior Suite. The Junior Suites are larger than the Superior rooms. Room facilities: King size bed (Superior Junior Suites) or 2 full size beds Sitting area (Superior Junior Suites) Fully-equipped bathroom: shower, wash basin, magnifying mirror and hair dryer Hydromassage bath tub (Superior Junior Suites) Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar (included) Coffee-making facilities Safe (additional charge) Ironing set WiFi (additional charge) Club Hacienda rooms (See page 18, Club Golden, Club Hacienda) Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with activities for children aged 4 to 12 Evening Mini Disco Bahia Scouts Water Park Other services On-site miniature railway providing access to all facilities 24 hour medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
Not really renovated
Reviewed By Monteiro SIt is a fine resort for those who look for a all inclusive experience, meaning average to low quality of food and drinks as well as overcrowded facilities. The staff is majorly polite and welcoming. What really annoyed me was that the advertised bedrooms (supposedly renovated even as per their site photos) look like back in the 70’s and not well maintained. Btw the beach is small, rocky and full of tons of algae. So in a nutshell keep your expectations low.
5. Grand Palladium Kantenah Resort & Spa
Overall Ratings
4.5 based on 8455 reviews
Great hotel
Reviewed By Matthew SGood hotel with lots of amenities and access to many restaurants and other pools. Room booked was not the one that was provided but was able to fix after 2 days Staff was nice and bartenders were great. Carmela by the pool was amazing
6. Bahia Principe Luxury Akumal
Overall Ratings
4.5 based on 13055 reviews
Facilities and services 3 swimming pools 4 jacuzzis 2 children's swimming pools Solarium with sun umbrellas and sun loungers BAHIA SPA (additional charges apply) Sports centre: a gym, 5 tennis courts, bicycles Motor sports (additional charges apply) Aquatic activity and diving centre Entertainment amphitheatre Wi-Fi access in the lobby (free) and with an no additional charge in the rooms Buffet restaurant opposite the sea 3 a la carte restaurants 9 bars Cocktail Lounge Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, cenotes and Mayan jungle Hacienda Dona Isabel: karaoke bars, shows, live music and a night club Rooms 758 spacious Junior Suite Superior rooms. Equipped with: Two full-size beds or one king-size bed A living area with sofa A fully fitted bathroom: shower, washbasin, dryer and magnifying mirror Hydro massage tub Bathrobe and slippers (to be enjoyed throughout your stay) Pool towel (to be enjoyed throughout your stay) Balcony or terrace Air conditioning Ceiling fan Direct-dial telephone (additional charges applicable to external calls) Radio alarm clock Flat-screen TV Mini-bar with mini alcoholic beverages (included) Coffee set Safe (included) Ironing set 24 hour room service Butler service (upon request) Evening turn-down service Pillow menu Wi-Fi (no additional charge) Children Bahia Scouts Children can enjoy facilities designed especially for them: Children's swimming pool Mini Club (children aged 4 to 12) Mini Disco in the evenings Bahia Scouts Water Park Teen's club (children aged 11 to 16) Other services An internal mini-train service providing access to all the facilities: 24-hour medical service (additional charges apply) Pharmacy (additional charges apply) Personalised menu options for celiacs and diabetics Specialised wedding, anniversary and event planning service Casin
Still Excellent 18 Years Later
Reviewed By menudeldiaJust spent two weeks in this fantastic resorts. We were here 18 years ago when it was new and loved it. (By the way, we took many trips in Mexico, Cuba and other Caribbean countries, usually staying in AI resorts. So we have good expectation of "5 stars" over there.) This time, the resort is still excellent. However, down 1 star due to the outdated room. Room: we had an oceanfront room with a beautiful view. But it has a really old bathroom. The AC barely worked and the room was always very hot. Big thanks to Daniel who worked hard and kept our room pretty clean. As this was our anniversary trip, there were a special banner in door and a bottle of champagne waiting for us. A few days late, another bottle of champagne magically shown up. Food: we had breakfast and lunch in the adult section of the main buffet everyday. A lot of choices. Most breakfast I would started with smoke salmon with salsa, wow. For lunch, grill seafood (Grouper, Tuna, Mahi-mahi, Squid and Mussels). Staff there are amazing (Big thanks to Joel, Javier and many more people - they are always greet us with smile and remember our preferences). For dinner, we booked 14 different A La Carte restaurants. All pretty good. The 4 "fining dinning" restaurants (Arlequin, Alux, Le Gourmet and Don Pablo) are our favorites, with good quality (steaks are always tender and delicious), presentation and services. We are not big drinkers. But there are some top-shelf brands. Oh, there is a nice, dedicated Café. Activities: the staff is always working hard, yoga, dance, beach volleyball, water polo and much more (hello to Jesus and Jonason). Evening shows are also good, especially the Magic show and the Circus show. For other shows, the band and dancers are very good. The $10 Origen show at Tulum is a must-see. Beach is long, a bit rocky. Local snorkeling is disappointing. There is a diveshop onsite offering local dive and cenote dive. Note that it is a massive resorts, plus 3 adjacent resorts. So easily 15000 steps daily ;-) Again, this is an amazing AI resort and we had a wonderful vacation. Just hope they will renovate the bathroom soon.
7. Sunscape Akumal Beach Resort & Spa
Overall Ratings
4 based on 886 reviews
Sunscape Akumal Beach Resort & Spa is located in the heart of the Riviera Maya in the unspoiled Akumal Region known for the beauty of its pristine beaches. The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan world. This resort is set on a stunning strip of white sand beach with proximity to the historic and ecological wonders of Tulum and Cobá. Delicious snacks and delightful meals are available at eight dining options while limitless drinks are available at nine bars. Eleven shimmering pools and endless activities keep the whole family entertained during the day and into the evening. Unlimited-Fun® offers everything guests need for an endlessly fun-in-the-sun getaway. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™️ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts®️ property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™️ in your favorite browser.
Dont do it! Sunclub scam! Run down very dated falling apart and bugs in rooms
Reviewed By jolandatorresWent for a birthday they lied and told us they don't decorate for birthdays but many doors were decorated they gave us a old run down room in the back with dirty broken outdated jacuzzi mold in the shower bed super uncomfortable and moths coming out of the central air unit. When I mentioned it they seemed unbothered this is not their first rodeo and will ignore you and change you to another dirty room. They are scammers liars and just want to sell you overpriced bottles excursions and anything they can the 200 dollar credit we were entitled to the gentleman tried to lie and said we only get it if we go and visit their sister hotel...SCAM AFTER SCAM. They'll comment and say sorry we'll try to improve and won't improve a darn thing. They need to close this place down!! The night time bugs inside the resort are the worst! They attack you and they have vendors inside that will try to scam you telling you 150 for a painting then lowering it to 5 dollars when you won't buy. Everyone wants a tip and I do tip we'll but as far as I'm concerned no money is going into renovating this place so pay your employees more!!!
8. Bahia Principe Grand Coba
Overall Ratings
4 based on 16582 reviews
Facilities and services: 2 lake-style pools, 3 Jacuzzis, large sun terrace and gardens with sun umbrellas and loungers, pool and beach towel service, BAHIA SPA (additional charge). Sports facilities: gym, 5 tennis courts, basketball court, bicycles, motorized sports (additional charge), water activity centre, entertainment amphitheater. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars. Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. Family Junior Suites and Master Family Suites, the perfect choice for families, including: All the facilities and services of a Junior Suite; bathrobes and slippers for all the family for use during your stay, children's bath kit, welcome basket with sweets, mini-bar with juices, shakes, milk and soft drinks for children, two fully independent connecting rooms (Master Family Suites), Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino
Poor Guest Service Relations
Reviewed By Tony GArrived back after a 7 day stay. Many things have changed since my pre COVID stay. Firstly, there is all new staff from management down to the gardeners. From my experience most of guest facing staff do not know what their doing, or know the policies of the resort. Before arriving I sent a request to allocate me a specific building and floor as my wife has mobility issues. I don’t believe the new staff reads or knows how to read the simple request. The room they originally gave me was far from the building request and on the 3rd floor. After a lively discussion with the front desk, they reluctantly assigned me a room closer to my original request. During my stay I had an issue so I reported it to guest services. The manager, I believe his name was Alex assured me the issue would be resolved. After 2 days , I went back and spoke with his assistant Arron, still no reposition. Finally I spoke with the front desk reception manager, Mr. Rogelio who listen to the issue apologized for the bad experience and quickly resolved the problem. The guest service manager lied to my face for days where he had no intention of resolving my issue. It was insulting and very unprofessional for a resort to do this. Now for the changes to the resort. The kitchen at the main buffet has been extensively modified for the better. There is a higher quality for food and it is hot, not steaming hot. The a la cart restaurants decor and food have also been upgraded. I found at some a la cart restaurants, they are understaffed. The building # 29 room 32921 had several issues. The beer fright leaked, the room safe was damaged, the toilet wasn’t working properly, the TV wasn’t working properly and at the last 2 days of our stay, the air conditioner leaked. I can’t believe that the previous guests did not report the problems. The Mexican government has implemented a $2 US per night per room ECO tax payable to the resort and a $ 11 US per person over the age of 3 years exit tax. Some airlines have included the exit tax in the price of the ticket. I have been a many times repeat guest and have recommended the COBA to family and friends however, based on my latest experience, I can’t in fair conscience really recommend this resort.
9. Sunscape Akumal Beach Resort & Spa
Overall Ratings
4 based on 886 reviews
Sunscape Akumal Beach Resort & Spa is located in the heart of the Riviera Maya in the unspoiled Akumal Region known for the beauty of its pristine beaches. The infinite green jungle merges with the beauty of the Caribbean Sea close to the wonders of the ancient Mayan world. This resort is set on a stunning strip of white sand beach with proximity to the historic and ecological wonders of Tulum and Cobá. Delicious snacks and delightful meals are available at eight dining options while limitless drinks are available at nine bars. Eleven shimmering pools and endless activities keep the whole family entertained during the day and into the evening. Unlimited-Fun® offers everything guests need for an endlessly fun-in-the-sun getaway. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™️ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts®️ property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™️ in your favorite browser.
Dont do it! Sunclub scam! Run down very dated falling apart and bugs in rooms
Reviewed By jolandatorresWent for a birthday they lied and told us they don't decorate for birthdays but many doors were decorated they gave us a old run down room in the back with dirty broken outdated jacuzzi mold in the shower bed super uncomfortable and moths coming out of the central air unit. When I mentioned it they seemed unbothered this is not their first rodeo and will ignore you and change you to another dirty room. They are scammers liars and just want to sell you overpriced bottles excursions and anything they can the 200 dollar credit we were entitled to the gentleman tried to lie and said we only get it if we go and visit their sister hotel...SCAM AFTER SCAM. They'll comment and say sorry we'll try to improve and won't improve a darn thing. They need to close this place down!! The night time bugs inside the resort are the worst! They attack you and they have vendors inside that will try to scam you telling you 150 for a painting then lowering it to 5 dollars when you won't buy. Everyone wants a tip and I do tip we'll but as far as I'm concerned no money is going into renovating this place so pay your employees more!!!
10. Bahia Principe Luxury Sian Ka'an
Overall Ratings
4.5 based on 9349 reviews
Facilities and services 4 outdoor pools (1 with Jacuzzi) Sun terrace with loungers and sun umbrellas BAHIA SPA (additional charge) Transfer to the beach and other facilities on the complex (at set times) Water activity centre, Beach Club with exclusive bar (at the Grand Principe Tulum) Motorised water sports (additional charge) WiFi access in the lobby and in rooms (free of charge) 1 international buffet restaurant 2 speciality restaurants 4 Bars 1 snack-bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco. Rooms 420 rooms including 4 types: Junior Suite, Deluxe Junior Suite, Deluxe Garden Junior Suite, Deluxe Penthouse Junior Suite. Deluxe Garden Junior Suites and Deluxe Penthouse Junior Suites are larger than the Junior Suites and the Deluxe Junior Suites. Room facilities: King size bed or 2 full size beds Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting area with sofa-bed and armchairs Balcony or terrace Bathroom with shower, hair dryer and magnifying mirror Bathroom amenities Bathrobe and slippers Don Pablo Collection amenities Alarm clock with iPod docking station Flat screen TV Coffee-making facilities Mini-bar Safe Iron and ironing board 24 hour room service Butler service in rooms Private Jacuzzi Wifi (free of charge) Pillow menu Aroma menu Other services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings and anniversaries, as well as corporate incentive trips and conventions Casino
Relaxing couples vacation
Reviewed By chelseamraeStayed here with my fiance from May 21-28. Check in was extremely smooth, despite having to downgrade to a Garden View Suite from a Penthouse Suite for a couple of nights. No big deal - we still had a jacuzzi and the resort offered us a resort credit (which we later used on massages). The Gardenview room was a little dated but was nice and private. When we moved to the Penthouse Suite it was obvious that more care is taken with those room categories so keep that in mind when booking! We stayed in 40121 and our roof was private enough for me to sunbathe topless during the late afternoons. The food was hit or miss - typical resort buffet fare, but we never went hungry and never actually made our a-la-carte bookings because the buffet was so close and good enough. Shout out to Eglayde and Adriana at the buffet for providing great service. The resort complex is huge. Due to limited mobility we stayed close to Sian Ka’an for our whole stay but there is a shuttle that comes every 15ish minutes to take you to the other resorts, which you have full access to. Entertainment was fun and entertaining outside of the lobby bar each night - the shows circulate throughout the resort complex so if you miss one you really want to see, you can probably go to one of the other resorts. We did have one small hiccup - I am a diabetic and woke up one night with a low blood sugar. My fiancé tried to find food/juice for me at the 24-hour pool bar but they would not provide him any to take back to our room. He also went to the front desk and asked if there were bananas or fruit juices someone could get from the restaurant but no help. I was fine in the end, as I had a small soda in our minibar that I was able to sip on until room service arrived 45minutes later. I should have been prepared with juice/snacks of my own, but low blood sugars are rare for me and I was not prepared with the level of walking I had had to do that day during an excursion. It would have been nice if the 24 hour snack bar would allow for something to be taken back to the room especially in case of a medical emergency, but I wonder if there was a language barrier when my fiancé was trying to explain the situation. All in all we really enjoyed our stay. I want to shout out Bernie and Freda on the entertainment team for being so awesome, Melissa at the pool bar, Lino at the front desk, and Randy/Giovanni at the lobby bar. Our massages were done by Yamile and Kykey, and they were amazing. I probably wouldn’t return as I love to explore different resorts when I return to Mexico but would definitely recommend this place to my friends and family.
