The 10 best hotels in Puerto Rico, Caribbean

August 5, 2022 Florencio Paulino

Puerto Rico offers the perfect balance of rum-soaked nightlife and tranquil retreat. The Spanish colonial buildings of San Juan set a perfect backdrop for a day of shopping and sightseeing. Hike the massive El Yunque rainforest to see waterfalls, stone towers, and colorful Puerto Rican wildlife. As far as beaches go, it doesn’t get better than the private sands of Isla de Vieques – particularly Mosquito Bay, where by moonlight the water glows blue-green thanks to magical microorganisms.
Things to do in Puerto Rico

1. Royal Sonesta San Juan

5961 Isla Verde Avenue, Isla Verde, Carolina 00979 Puerto Rico 1 (800) 766-3782
Excellent
56%
Good
27%
Satisfactory
9%
Poor
4%
Terrible
4%
Overall Ratings

4.5 based on 3519 reviews

Royal Sonesta San Juan

The recently renovated oceanfront Royal Sonesta San Juan is located on Isla Verde beach and is a great setting for both business and pleasure. With the best sparkling beach of the area, warm tropical weather, seven restaurants and bars, a full-service spa and fitness center, natural beauty, fun, and adventure, plus sizzling nightlife and great shopping nearby, your stay will surely be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Do more than just visit an exotic place - immerse yourself in it. Stay at Royal Sonesta San Juan and allow us to pamper you with our warm hospitality.

Truly First Rate Hospitality

Reviewed By Cairnstones

After staying in hundreds of hotels in the past few years traveling with my job, I can say that this was one of my best experiences if not the best. I facilitate retreats and training for Army Recruiters in addition to other travels, and we were extremely well taken care of by the front desk, the group coordinator, and the hospitality team, especially Mr. Isaac Varon, and his team Harvey and Felix, as well as Jaders and Pedro poolside. Royal Sonesta has upgraded this hotel from good to great, and it is apparent that they are aiming at excellence in all they do. Each staff member we interacted with had a guest-focus and sincere empathy if anything needed to be resolved. Remarkable people in a great hotel in a lovely beachfront setting. I have every intention of returning with my family on a personal retreat someday soon.

2. Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort

6000 Rio Mar Blvd, Rio Grande 00745 Puerto Rico
Excellent
68%
Good
17%
Satisfactory
7%
Poor
4%
Terrible
4%
Overall Ratings

4.5 based on 1606 reviews

Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort

Golden sands, turquoise waters, and tropical breezes abound our oceanfront resort, fresh from a multi-million dollar renovation introducing new exciting experience at our award-winning resort. Nestled between El Yunque Rainforest and a mile stretch of secluded beach, the Wyndham Grand Rio Mar Puerto Rico Golf & Beach Resort in Puerto Rico's most exotic beach, golf and spa resort. 500 magnificent acres with spectacular ocean, rainforest, and lush tropical views serve as backdrops to 400 guestrooms with private balconies and an exclusive 48,000-sq.-ft. Oceanfront Conference Center. Located on the northeast of Puerto Rico's shoreline, the Wyndham Grand Rio Mar is a haven for fun, sun and forging memorable experiences. The resort boasts two championship golf courses & tennis center, spa, fitness center, 10 restaurants & bars, a lively casino, two nature reserves, and a guest experience program that encompasses the beauty and nature of its magical surroundings. No passports or visas are required for US Citizens.

Vacation

Reviewed By sjhwendt

The hotel grounds were beautiful, pools, beach and golf course. The rooms are starting to be outdated. We had air-conditioning issues and ants. We even had to ask to switch rooms. The other catch they don’t let you know about is for each room you have, you have to pay $100 per night, per room for incidentals. Also, more money per room is on cleaning, Wi-Fi, pool services, etc. That ended up being over $500. So you have your room cost. You’re $500 plus $100 a night for room incidentals, and an extra 300 or more for extras. So this hotel is charging a lot and not letting us know until we got there. Your stuck and have to pay. Worth it? No.

3. El Colonial

312 Calle de San Francisco, San Juan 00901-1720 Puerto Rico
Excellent
96%
Good
3%
Satisfactory
1%
Poor
0%
Terrible
0%
Overall Ratings

5 based on 152 reviews

El Colonial

Adults Only + Stairs Only (No Elevator) We do not have an elevator and all our rooms start on the second floor of the property. If stairs are a problem then please consider staying elsewhere. We do have staff that will assist you with bringing up your bags but you would still have to go up the stairs to reach your room. Transportation The Best way to arrive to our property is via Uber. OSJ is a completely walkable city designed more than 400 years ago. Meaning, cars were not part of it’s design and the best way to get to know the city is by foot. Parking We do not offer parking. If you are driving, we suggest you park in any of these parking lots within OSJ: Dona Fela La Puntilla Covadonga These are the most reasonably priced options in OSJ. All within walking distance of our property. You may just copy and paste the names and insert in Google Maps or any other App of your preference. We do suggest you stop by the property to drop off bags and then find parking :) Please mind, you will not be using the car while in OSJ. It will be convenient to have if you are planning day trips outside of the San Juan area. Check-in Check-in is scheduled for 4PM. We love having guests check-in early and can not guarantee an early check-in. We do suggest you stop by property to process your paperwork. We will gladly hold your bags for you while you lounge around property, explore the city and/or grab a bite to eat. We will make sure to text you as soon as your room is ready so you may check-in. Check-out Check-out is scheduled for 11AM. We can only guarantee a late check-out during the last day of your stay as they are based on availability. We suggest you text us during the morning of your departure. We can not guarantee a late check-out but we promise to do our best to accommodate you in the best way possible. Rooms The vast majority of our rooms have windows facing the “callejon” and/or San Francisco Street. If windows facing the exterior are of utmost importance, please book a Balcony Queen room. The Queen standard room does have windows that face the interior courtyards and do not have a view. Important information! Please confirm your estimated time of arrival to property. As we mentioned earlier, we love having guests check-in early and although we can not guarantee an early check-in, having your time of arrival will assist us in prioritizing our workflow in order to have you in your room as soon as possible. It would to both our benefit if you could also confirm your estimated time of departure. As we mentioned, we work by stairs and we have plenty of them. We want to assist you every step of the way and knowing at what time you expect to leave will allow us to have a staff member available to assist you in bringing down your bags.

Exceptional Service

Reviewed By SunnySouthern

Our recent two night stay at El Colonial was simply wonderful! The hotel is beautiful, clean and comfortable, not to mention conveniently located and walkable to everything Old San Juan offers. The open bar is a great amenity that we enjoyed as well….the rum cocktail and the relaxed opportunity to converse with staff and other travelers. What truly sets it apart and makes it exceptional, is the amazing service! Every single member of their team was kind and welcoming, willing to go above an beyond to ensure you an enjoyable stay. Miguel and Adriel stand out especially-they truly embody the definition of hospitality! Rene and another young bartender (cannot remember name-in college for criminology) were great too! If I ever have a chance to return to SJ, I would stay here again, without doubt. I highly recommend you book it too, for a great experience!

4. DoubleTree by Hilton Hotel San Juan

105 Avenida De Diego Ocean Park Beach, San Juan 00911-3529 Puerto Rico 1 (855) 605-0318
Excellent
61%
Good
28%
Satisfactory
8%
Poor
2%
Terrible
1%
Overall Ratings

4.5 based on 3520 reviews

DoubleTree by Hilton Hotel San Juan

The Doubletree by Hilton San Juan, a modern full-service hotel, offers a wonderful balance of relaxed comfort and the hospitality for which San Juan is known. Enjoy upscale amenities and location in the popular Condado area of Puerto Rico's capital city. Stay within walking distance of sandy beaches and the best casinos. Our beautifully appointed hotel is only 3 miles from the Old San Juan historic district and 5 miles from San Juan International Airport (SJU).

Best staff ever

Reviewed By Jessica B

This place was amazing! The staff goes above and beyond and is extremely accommodating and friendly. We loved Betsy at the front desk because she always had a smile and knew the best places to go. I would highly recommend this place. It’s in the middle of the city and close to most touristy things

5. Copamarina Beach Resort & Spa

PR - 333 Km 6.5, Guanica 00653 Puerto Rico 1 (787) 305-3095
Excellent
57%
Good
26%
Satisfactory
9%
Poor
5%
Terrible
3%
Overall Ratings

4.5 based on 2033 reviews

Copamarina Beach Resort & Spa

On Puerto Rico's undiscovered Southwestern coast is one of the Island's best-kept secrets. This beautifully landscaped, 20-acre tropical resort is situated on an isolated 3/4 mile crescent of Caribbean beachfront. The resort offers the finest in relaxation, dining, diving, sailing and eco-tourist wonders to create the perfect vacation experience.

I love Copa Marina

Reviewed By 875damarisc

I have been going to this hotel for more than 11 years, and the service is excellent! I love the service at Las Palmas y Alexabdria! Nelson y Michael are excellent! Is amazing how they remember your name and how I like my coffee!

6. San Juan Marriott Resort & Stellaris Casino

1309 Ashford Avenue, San Juan 00907-1324 Puerto Rico
Excellent
55%
Good
31%
Satisfactory
8%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 7986 reviews

San Juan Marriott Resort & Stellaris Casino

Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan, find the spectacular San Juan Marriott Resort & Stellaris Casino. Our resort in San Juan, Puerto Rico sits in a highly desirable beachfront location only minutes from numerous restaurants and bars. The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club. Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge. Come and enjoy the comfort and atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer.

IT’S THE SERVICE

Reviewed By FootballTraveler

Overall this was a great stay, however there were a couple of what I would consider minor issues. Those being that the elevators didn’t always work at peak efficiency, our room wasn’t ready at Check-In (I’ll speak to that later in my review) and as others have said the rooms are a little dated. The thing that stood out to me is how attentive the staff is and the fact that EVERY employee I encountered worked their butts off to ensure that all guests had a wonderful stay. Like I said everyone was so attentive and worked very hard, however their were a few employees that absolutely went above and beyond to ensure we had a quality stay those employees are as follows. Grace DeJesus-When our room wasn’t ready at the posted Check-In she kindly explained what was going on and gave us what I consider fair compensation for our inconvenience. Adrian (who works at the front door)-Greeted us each and every time that he saw us and was always willing to help with food and entertainment recommendations. Joshua (who works at the pool)-Was very friendly and helpful whenever we needed anything and also went as far as to say “Thank you to your family for coming down here and staying at our property” MYRNA (who works at the pool)-In my opinion she was the absolute star of this property and made our time at the pool an awesome experience. The energy that she brings to her job and her desire to ensure that everyone is taken care of is unmatched.

7. Caribe Hilton

1 San Geronimo Street, San Juan 00901 Puerto Rico 1 (855) 605-0316
Excellent
35%
Good
33%
Satisfactory
17%
Poor
9%
Terrible
6%
Overall Ratings

4 based on 8091 reviews

Caribe Hilton

Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center & tennis court access; exclusive beach access with chairs & umbrellas; pina colada tasting; daily recreational amenities & activities; 20% off spa and other discounts; local/toll free calls. This recently restored iconic beachfront resort in San Juan is set on an exclusive peninsula with 17 acres of beach-front tropical gardens, secluded beach, 3 oceanfront pools, full service spa, sun-filled fitness center and several restaurants, including Morton's The Steakhouse and Caribar, home of the Pina Colada. Ideally located at the gateway to historic Old San Juan and just a 15-minute drive from Luis Muñoz Marín Airport, the open-air expansive lobby welcomes you upon arrival with the option for a contactless check-in experience thanks to Hilton's innovative digital check-in and digital key technologies.

Bartender of Mixology

Reviewed By Frankie097

Hiram Avila was our Bartender for our stay at the swim up bar. He was professional and the best in quality and speed. Thank you so much for an enjoyable stay and experience!! I would highly recommend seeing him if you travel to the Hilton Caribe!!

8. Sheraton Puerto Rico Hotel & Casino

200 Convention Boulevard, San Juan 00907-4905 Puerto Rico
Excellent
56%
Good
28%
Satisfactory
10%
Poor
3%
Terrible
3%
Overall Ratings

4.5 based on 3462 reviews

Sheraton Puerto Rico Hotel & Casino

Identified as San Juan's modern urban resort, Sheraton Puerto Rico Hotel & Casino is located just minutes away from historic Old San Juan, cruise terminals, easy access to business district and 12 minutes from the international airport. Our hotel in San Juan, Puerto Rico features a comfortable and contemporary design, lavish 57,000 sq. ft. sun deck with infinity pool overlooking the Bay of San Juan, rejuvenating spa, the largest casino on the island, a variety of restaurants and gathering spots, all for a premier place for you to stay.

Luis Flores (Bellman)

Reviewed By Road47918946176

My stay at the Sheraton was amazing!! When we arrived, it was disappointed because I didn’t received any help except for Luis bellman that came sprinting from the lobby to the taxi to help me. There where 2 other bellman stand watching without doing anything there names were Ian and Emanuel which they were struggling even to find me a taxi. At the start I didn’t want it any help because no one offered it, but Luis told me that I was on vacation and on his watch, I was going to enjoy Puerto Rico. He convinced me to accept his service and it was awesome!!! He sent me down to Fajardo and Cabo rojo and everything he did and told me it was above and beyond. I’m definitely coming back if he’s here. And the front desk team did a really good job and the choices team. But Luis THANK YOU!!! And I hope you accomplish everything in the music industry!!!

9. Hyatt Regency Grand Reserve Puerto Rico

200 Coco Beach Blvd Highway 955-I, Rio Grande 00745 Puerto Rico
Excellent
51%
Good
16%
Satisfactory
12%
Poor
10%
Terrible
12%
Overall Ratings

4 based on 1048 reviews

Hyatt Regency Grand Reserve Puerto Rico

Discover a beachside getaway steps from the water at Hyatt Regency Grand Reserve Puerto Rico, a family-friendly resort framed against the backdrop of the beautiful El Yunque rainforest. Lounge by our sprawling lagoon-style pool, get a round of golf in at one of our two Tom Kite-designed 18-hole championship golf courses or tour the historic buildings of nearby Old San Juan.

20th Year Anniversary Celebration

Reviewed By Jimmy T

The Hotel and staff were just amazing. Great location and the place is great. We tried all the restaurants and were great. They made our Anniversary a time to reconnect and we did. They went above and beyond. Look no further and just book it!!!

10. Royal Sonesta San Juan

5961 Isla Verde Avenue, Isla Verde, Carolina 00979 Puerto Rico 1 (800) 766-3782
Excellent
56%
Good
27%
Satisfactory
9%
Poor
4%
Terrible
4%
Overall Ratings

4.5 based on 3519 reviews

Royal Sonesta San Juan

The recently renovated oceanfront Royal Sonesta San Juan is located on Isla Verde beach and is a great setting for both business and pleasure. With the best sparkling beach of the area, warm tropical weather, seven restaurants and bars, a full-service spa and fitness center, natural beauty, fun, and adventure, plus sizzling nightlife and great shopping nearby, your stay will surely be a memorable one. San Juan International airport is just three miles away. Conducting business is a breeze and it's easy to balance with pleasure. During the day, your group can enjoy our flexible meeting spaces and executive breakout rooms. Our team of experts will orchestrate the finer points, while you sit back in pampered elegance. Old San Juan and the main financial and business districts are just 15 minutes away. Nature lovers will not want to miss El Yunque Rain Forest, The Rio Camuy Caves or the Bioluminescent Bay. Do more than just visit an exotic place - immerse yourself in it. Stay at Royal Sonesta San Juan and allow us to pamper you with our warm hospitality.

Truly First Rate Hospitality

Reviewed By Cairnstones

After staying in hundreds of hotels in the past few years traveling with my job, I can say that this was one of my best experiences if not the best. I facilitate retreats and training for Army Recruiters in addition to other travels, and we were extremely well taken care of by the front desk, the group coordinator, and the hospitality team, especially Mr. Isaac Varon, and his team Harvey and Felix, as well as Jaders and Pedro poolside. Royal Sonesta has upgraded this hotel from good to great, and it is apparent that they are aiming at excellence in all they do. Each staff member we interacted with had a guest-focus and sincere empathy if anything needed to be resolved. Remarkable people in a great hotel in a lovely beachfront setting. I have every intention of returning with my family on a personal retreat someday soon.

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