4 based on 246 reviews
Located on the 2th floor mall level in Westport Plaza, KOBE at Westport Japanese Grill offers a complete Japanese Teppanyaki dining experience. Your Kobe dinner includes our savory Japanese clear soup, crisp house salad with ginger vinaigrette dressing an
I attended a dinner on 9/12/19 and it was not good. It was my niece's birthday and I was there with family. First the food was sub par(salad lettuce brown, soup was horrible) and the service from our wait staff was less than sub par. I and my wife sat on one side with people not from our family and pretty much got poor service. No water or soda refills, sloow wait staff and to top it all off after paying for my meal (which was given a 10% tip because of our large number) found out this morning that i was charged the wrong amount.(luckily i still have the original reciept). My bill was $72 and I awoke this morning with a charge of $146 on my bank card. This is unacceptable. I have been there several times but after this, I will not be back . Sub par food, Sub par service, wrong charge = DON'T DO IT! Also there is no corporate office locally to speak with someone to challenge this bill. This is ridiculouse. I am truly disapointed. I spoke with Amir and he is currently arguing with me on the phone that they only took $72.85 when my account says $146.37 debited from my account. Again DON'T DO IT! DON'T DO IT!This gentleman was upset that his financial institution put a charge on his account before the transaction settled in excess of the cost of his meal. KOBE responded the following morning after he emailed the corporate office. Emir talked directly to his financial institution and they agreed that the charge was unsettled and could change when settled. Emir agreed to refund the $72 immediately or $146 if that was the amount that settled but this did not satisfy our guest as he wanted the full amount of $146 immediately and threatened negative reviews on social media. Repeated phone calls and messages in subsequent days to find the settled amount were not answered. Thanks for your review!!!
4 based on 23 reviews
The food here is delicious and the sushi rolls are large and fulfilling. The atmosphere is nice. The waitstaff sometimes has a rude attitude but they work hard so it's not very bothersome. Once the delicious miso soup comes out the culinary experience is very enjoyable
3 based on 31 reviews
Nobu's Japanese Restaurant- your home for fresh authentic sushi. Nobu's specializes in fresh sashimi, and certain fish are flown in directly from Japan. If you are looking for the highest quality sushi, equivalent to what you will find served in Japan, pl
The food was ok, but the staff, including the owner were screaming at us when we asked where our food was. We waited a long time & wondered why we were waiting so long. We were not rude, but the owner started screaming at us. I suspect the owner has mental/anger issues. Not recommended.
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