10 hotels in Cartagena: Best hotel deals for 2023

August 12, 2022 Brandee Mangan

Cartagena, a gorgeous fishing village on Colombia's Caribbean coast, has excellent beaches, a historic old town (that's entirely walkable) and beautiful colonial architecture. It's also one of the safest places in the country, so it's no wonder it's a popular port of call for cruise ships. Need a break from exploring the cobblestone streets? Stop at an outdoor cafe for excellent pastries and people-watching.
Restaurants in Cartagena

1. Dreams Karibana Cartagena Golf & Spa Resort

Km. 8 Via Barranquilla, Cartagena 130007 Colombia
Excellent
84%
Good
0%
Satisfactory
11%
Poor
5%
Terrible
0%
Overall Ratings

4.5 based on 19 reviews

Dreams Karibana Cartagena Golf & Spa Resort

Opening May 15, 2022. Each room or suite offers a private balcony or terrace with stunning views of the surrounding tropical landscape, pools, or ocean. Savor cuisine from around the world at five dining options and sip top-shelf drinks at five themed bars and lounges. All of this and more are included in the Unlimited-Luxury® all-inclusive experience. Located just 30 minutes from Cartagena, Dreams Karibana Cartagena offers the perfect location for a family or couples getaway to explore a unique destination.

Great beach and pools, amazing staff, but in start-up mode

Reviewed By SilverSpring25

The hotel is 30 minutes from Cartagena's historic center. It costs 50,000 Colombian pesos (about $12) one-way to go into town. If you're looking for relaxation, to be away from it all, great beach and pools, then this is the place for you! If you mostly want to visit the historic center, then consider a hotel closer to it. You can still do both, but keep in mind the round-trip costs of taxis. Our overall impression is that the hotel is still in start-up mode and therefore several services and amenities are not yet in place and staff need additional training. Nonetheless, hotel staff are extremely friendly and courteous, cater to guests' needs, and are dedicated to making sure that guests feel welcome and are happy during their stay. We really appreciated their dedication and efforts! There are few dining options at the hotel, particularly for dinner when there is only one restaurant, which didn't give us a lot of choices. This is particularly frustrating and limiting for those with dietary restrictions. In addition, the only restaurant open for dinner had a dress code, which is not reasonable particularly when guests are tired and do not feel or want to dress up. The only alternative offered by the hostess on nights when we were too tired to dress up was to sit on the terrace; however, given the heat and humidity in Cartagena, this is not a sensible option, particularly for the elderly. The menus in the restaurants and room service, and buffet options for breakfast and lunch do not offer a variety of choices for guests with dietary restrictions and allergies. Our hotel suite was clean, nice, comfortable, and spacious. However, in the bathroom of our suite, there were pencil marks around the toilet paper holder and a cut-out in the wall that wasn't properly closed. The ATM in the hotel was not working, which is problematic for international travelers who cannot easily access Colombian pesos and need them in order to take taxis to go to Cartagena's historic center. If you're traveling from another country, you can get pesos at the airport before taking a taxi to the hotel.

2. Hyatt Regency Cartagena

Carrera 1 # 12-118, Cartagena 130010 Colombia 011 57 605 6941234
Excellent
79%
Good
13%
Satisfactory
3%
Poor
2%
Terrible
3%
Overall Ratings

4.5 based on 2491 reviews

Hyatt Regency Cartagena

Hyatt Regency Cartagena will offer world-class facilities, creative food & beverage concepts, extensive meeting spaces and authentic Hyatt Regency hospitality to make your experience in Cartagena revitalizing and productive.

Amazing experience

Reviewed By jeffmhorn

Great location. Exceptional service. Incredible views. Amazing pools. Excellent food and beverage. Super helpful concierge service. We always were made to feel special by the staff. We WILL be back again soon!

3. Hotel Las Americas Casa de Playa

Anillo Vial, Sector Cielo Mar, Cartagena 130002 Colombia
Excellent
57%
Good
28%
Satisfactory
10%
Poor
3%
Terrible
2%
Overall Ratings

4.5 based on 3833 reviews

Hotel Las Americas Casa de Playa

Las Americas Casa de Playa hotel is a tropical resort located on the Caribbean Sea in the northern of Cartagena de Indias. It offers 2 swimming pools, 2 bars: La Isla and El Chicho; mini golf course, tennis court and the kids club "Star Captain". There are boutiques, jewelry store and free WiFi in all areas. Rooms at the Hotel Las Americas Casa de Playa feature private balconies with hammocks, air conditioning, ceiling fan, minibar, free WiFi and satellite flat-screen TV. The Hotel has the Meson de Don Cristobal restaurant where guests can enjoy a variety of traditional and international dishes and between the resorts garden has the Fogon del Navegante restaurant, where succulent steaks and grilled seafood are offered, accompanied by fresh salads . Hotel Las Americas Casa de Playa is 5 minutes drive from Rafael Nunez International Airport and 10 minutes drive to the walled city of Cartagena. It has reception service 24 hours and free private parking.

Ocean front with a great view… and a bit more

Reviewed By mateos754

It’s a great hotel, the service really makes up the outdated rooms (which are fine) to expensive, but a good hotel. Everything es clean, well taken care and a well organized and trained staff with you in mind. It’s at the outskirts of Cartagena, making it a 15 minute drive to the center of town but with the added virtue of a beautiful beech.

4. Hotel Las Americas Torre del Mar

Anillo Vial Sector Cielo Mar, Cartagena 130001 Colombia
Excellent
61%
Good
24%
Satisfactory
10%
Poor
4%
Terrible
2%
Overall Ratings

4.5 based on 3855 reviews

Hotel Las Americas Torre del Mar

It offers 5 swimming pools, 3 bars: Aqua Lounge, Sports and Infinity; a Spa and wellness, fitness and business center. There are clothing and coffee stores, plus free WiFi in all areas. Rooms at the Hotel Las Americas Torre del Mar has a minibar, flat-screen TV and a balcony overlooking the sea, the city or the Cienaga de la Virgen. The Columbus Al Forno restaurant is a gourmet dining area where you can take a number of international dishes. The gourmet "ERRE" restaurant by renowned chef Ramon Freixa, awarded 2 Michelin stars at his restaurant in Madrid, it offers spectacular views of the ocean on the 10th floor of the tower. It features stylish decor and is ideal for business lunches or romantic dinners. Hotel Las Americas Torre del Mar is a 5-minute drive from Rafael Nunez International Airport and 10 minutes drive to the Wall City of Cartagena. 24-hour front desk and free parking.

Awful management but Amazing customer service.

Reviewed By Jaime B

My mother in law , wife and I had the opportunity to go to this very famous hotel in Colombia. The plan was to stay for 4 nights. But we ended up staying only 1 They offered us a welcome Pina colada which was very tasty and refreshing. Also the waiters and the guys at reception were very attentive and helpful. When going into the room the first thing we notice is that the ac was not working properly. They changed the room for us and for my mother in law ( her room was having the same issue). We ordered some food for dinner and it was ok. After coming back to the room and going to sleep we notice the ac was not working as expected but since they changed the room for us and said they were working on it we decide to give it a go and go to sleep. During the night my wife woke up several times. Rooms are: old, they have thin walls. I could her the other rooms phone ring at night. The bathrooms have a very word design where they combine a shower and bathtub in the same place. And are too small. So I decided to go to the reception and they changed us into another room. In the morning we went to have breakfast at the buffet and it was average. My mother in laws room shower cap went off and it landed on her head. So during breakfast we decided to stay at another hotel and to be honest that was the smartest idea. At reception they offered to give us 2 suites but we rejected it and asked for a refund which they agreed. We got the help from rocio FloreZ to get the money refunded and she was super helpful, attentive and offered an amazing customer service. The only reason I'm not substracting a star is because of the amazing staff.

5. Hotel Estelar Playa Manzanillo

Anillo Vial Via Manzanillo del Mar Km 4 No. 9-85, Cartagena Colombia
Excellent
52%
Good
27%
Satisfactory
12%
Poor
5%
Terrible
4%
Overall Ratings

4 based on 3315 reviews

Hotel Estelar Playa Manzanillo

The Hotel ESTELAR Playa Manzanillo hotel's objective is to provide luxury, all-inclusive services on the seafront on the beautiful beaches of Manzanillo Bay. It is close to the cosmopolitan city of Cartagena de Indias. It has a contemporary design and a very calm ambience, and our guests' first impression is of an idyllic resort to relax and unwind in. Have a dip in the pool, stroll around the beautiful lush gardens or enjoy the 24-hour drink and snack service.

A very unfortunate chouce of a vacation.

Reviewed By victore723

Very disappointing experience We visited with a group of friends who share our opinion that this is a place to avoid for various reasons. 1 The staff is not adequately trained,resulting in poor service,delays and mixups. In the reception the staff can be hostile. 2 the food is tasteless, poorly presented and boring. The breakfast is the only good meal, with a large variety of foodstuffs. 3 the bars (there are 2) are not comfortable, the drinks are not well prepared and during two days we could not have mojitos because they did not have the ingredients to prepare them. 4 finally, we were asked a deposit os $300.00 which we sent to the account provided, to secure our reservation. On arrival we were told that the deposit had not been received, but not to worry, they would sort it out before departure. On departure date the amount had not yet been found and we hd to pay the full amount of the invoice. The Central in Bogota, who received the money, did not transfer it to Manzanillo, so its up to us to sort it out. 5 In conclusion a low class establishment, with unprepared staff, bad quality food, poor service and a dishonest management. To avoid at all costs.

6. Hotel Cartagena Plaza

Bocagrande Cra 1ra No. 6-154, Cartagena 130001 Colombia
Excellent
53%
Good
28%
Satisfactory
12%
Poor
4%
Terrible
3%
Overall Ratings

4 based on 4166 reviews

Hotel Cartagena Plaza

Hotel Cartagena Plaza is located just 10 minutes away from the Rafael Nuñez International Airport and only 5 minutes away from the historic downtown. In front of the beaches of Bocagrande and steps away from casinos, boutiques, restaurants and banks. 311 standard rooms, suites and junior suites; Panoramic swimming pool on floor 18 with the best view to the Walled city and modern Bocagrande, also, recreation and entertainment for adults and children and “Pelikanos” Kids club. Delight your palade in our Le Place buffet Restaurant, with the best national and international food, or enjoy gourmet dishes in Kazabe Restaurant. Also, business center with wide band Internet, WI FI (FREE) in all the hotel, room service, safe deposit boxes, phone services, laundry, nursery, cafeteria, Rezak Bar Club Disco, luggage room,parking lot.

Ok this hotel caters to locals

Reviewed By pmickey

The hotel is a 4 star hotel , but the staff lacks 4 star service, only a few staff members speak any English, I understand that it’s a another county , but staff dealing with tourists should have some English speakers on staff , we where in the vip room which really did not give us any benefits, so if you are planning on staying here not worth the money for vip rooms , the rooms are small and other then front desk clerk which they call a butler not worth the money , the breakfast was ok there is no special area for vips , there are choices for breakfast but the staff can not handle the volume,

7. Holiday Inn Cartagena Morros, an IHG Hotel

Anillo Vial Cra. 9 no. 34-166 La Boquilla Cra. 9 No. 34-166, la Boquilla, Cartagena 130002 Colombia
Excellent
52%
Good
34%
Satisfactory
8%
Poor
3%
Terrible
3%
Overall Ratings

4.5 based on 961 reviews

Holiday Inn Cartagena Morros, an IHG Hotel

Holiday Inn Beachfront Hotel in Los Morros Surrounded by Caribbean Sea and Ciénaga de La Virgen, the Holiday Inn Cartagena Morros is located at the exclusive Los Morros sector. Just five minutes from Cartagena International Airport, and ten minutes from Walled City. Start your day with an unforgettable sunrise from the comfort of your room, and enjoy the best sunsets overlooking the Caribbean Sea from our pool with direct access to beach. Hotel has 140 comfortable rooms, providing our guests with breathtaking views. Delight yourself with the best gastronomy in Blue Restaurant Bar & Lounge, and host successful events in our meetings facilities. Hotel has been awarded with Torchbearer in 2015 & 2916, and Quality of Excellence 2018 award, both by IHG, and we welcome all our guests to enjoy the magic of this marvelous city, weather your traveling for business of placer.

Great Hotel Option in Cartagena

Reviewed By Timothy G

Excellent hotel, great beachfront location with swimming pool. Just completed our 4th stay and will return. Highlights are the breakfast spread, and kid-friendly setup. Friendly attentive staff, special thanks to the poolside bartender Walter and lifeguard Ismer, who always go out of their way and provide amazing hospitality.

8. ESTELAR Cartagena de Indias Hotel & Convention Centre

Carrera 1 Calle 12 esquina, Cartagena 130001 Colombia
Excellent
68%
Good
19%
Satisfactory
7%
Poor
3%
Terrible
3%
Overall Ratings

4.5 based on 1795 reviews

ESTELAR Cartagena de Indias Hotel & Convention Centre

If you’re looking for a luxury hotel in Cartagena, look no further than Estelar Cartagena de Indias Hotel & Convention Center. Given the close proximity of popular landmarks, such as Sanctuary of Saint Peter Claver (0.8 mi) and Plaza de San Pedro Claver (0.8 mi), guests of Estelar Cartagena de Indias Hotel & Convention Center can easily experience some of Cartagena's most well known attractions. You’ll enjoy relaxing rooms that offer air conditioning and a minibar, and you can stay connected during your stay as Estelar Cartagena de Indias Hotel & Convention Center offers guests free wifi. The hotel features room service. Plus, Estelar Cartagena de Indias Hotel & Convention Center offers a rooftop pool and free breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, free parking is available. While you’re here, be sure to check out some of the Italian restaurants, including Di Silvio Trattoria, Gelateria Tramonti, and Vera, all of which are a short distance from Estelar Cartagena de Indias Hotel & Convention Center. If you are interested in exploring Cartagena, check out one of the government buildings, such as Alcaldia de Cartagena and Edificio Nacional. The staff at Estelar Cartagena de Indias Hotel & Convention Center looks forward to serving you during your upcoming visit.

AC and cleaning issues

Reviewed By Passport03395484338

The A/C was not working well and the expectation is that for a city that is too hot is at least the A/C works well and the sheets were dirty. We complained about it but no changes were made in our stay. I do not recommend the hotel. The AC in the gym did not work as well it was like training in a sauna

9. Sofitel Legend Santa Clara

Calle Del Torno 39-29 Barrio San Diego, Cartagena 130003 Colombia
Excellent
79%
Good
13%
Satisfactory
4%
Poor
2%
Terrible
2%
Overall Ratings

4.5 based on 2566 reviews

Sofitel Legend Santa Clara

Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings.

Difficulty contacting them to change reservations

Reviewed By 834sanaq

So I booked a trip here in July Through amex- amex called several times to change my reservation dates as did I and I no one answers. This is a 5 star hotel and it's worrisome as I paid in full and they are not returning my calls or amex calls to change dates

10. Hotel Caribe By Faranda Grand, A Member of Radisson Individuals

Cra. 1a # 2-87 Bocagrande, Cartagena 130001 Colombia 011 57 5 6501160
Excellent
51%
Good
31%
Satisfactory
11%
Poor
4%
Terrible
3%
Overall Ratings

4 based on 2713 reviews

Hotel Caribe By Faranda Grand, A Member of Radisson Individuals

Experience the exclusive beach club and pools at our Cartagena hotel. Quality service and an amazing location overlooking the Caribbean Sea await you at Hotel Caribe by Faranda Grand, a member of Radisson Individuals. Brimming with history and showcasing a neocolonial design, our hotel is the area's first beach resort, an icon in Cartagena's Bocagrande community. You can see more stunning architecture at the nearby San Pedro Claver Church, the Castle of San Felipe de Barajas, and the walled Old City. You'll be steps from Kala Beach Club and Bocagrande Beach for sunbathing and a quick boat ride from Tierra Bomba Island to enjoy a private cabana and lunch. Our hotel has maintained its historical charm, from vintage lamps and bronze locks to the original elevator from the 1940s. Follow the lobby's polished marble floors to our modern spa, chapel, and gym. Families love our semi-Olympic pool and children's pool along with our game rooms and mini golf course.

Be careful if transferring deposit to secure accomodations

Reviewed By Camper264881

I sent a money transfer to this hotel, to an account that was provided to me by customer service rep. They received the payment as requested, but continually claimed that they could not be sure it was from me. The reason I did not pay form the suite with my credit card is they said payment can only be received by credit card in person, and I was buying a weekend as a gift for my friend. In the end my friend had to use her card and I reimbursed her directly. So ultimately I paid for the suite twice, since I still have not received any refund for my original money transfer. I did everything they asked for, and the $700 CAD was received by the Hotel's bank. Strange behaviour for such a well known Hotel Group. Peter D.

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